Manager, Change Management

About this role

The Manager, Change Management, will play a pivotal role driving change management and enablement activities for critical Sales Technology initiatives us on translating Sales Technology enhancements into clear guidance that drives awareness, understanding, and adoption across the Sales organization.

• Build and maintain engaging collateral that supplements Gartner's monthly Sales Technology releases to clearly convey key messages and drive adoption.
• Lead enablement for third‑party prospecting tools, including Linked In Sales Navigator, Zoom Info, Lusha, and Sales Loft.
• Communicate key updates or changes that resonate with Sales reps and senior leadership, tailoring messaging by audience as needed.
• Track and analyze the effectiveness of initiatives by partnering closely with Product Owners (POs) and vendors to measure success.
• Contribute to enhanced tool adoption by developing targeted content, leading small‑scale trainings, and partnering to build in‑app guidance where possible.
• Facilitate Sales Technology training sessions that drive desired seller outcomes.
• Build strong partnerships and collaborate across multiple cross‑functional business teams to ensure stakeholders understand all current and upcoming change impacts.

• Bachelor's degree required.
• 2‑3+ years of experience in Sales Operations, Communications, Sales, or Sales Technology roles with demonstrated success.
• Exceptional written and verbal communication skills; ability to articulate messages to diverse audiences, from front‑line Sales reps to senior leadership.
• Comfortable facilitating engaging discussions or training sessions to audiences of any seniority, including senior Sales leadership.
• Proven ability to quickly learn and master new technologies, including emerging AI tools.
• Experience with Salesforce and a working knowledge of third‑party prospecting tools preferred.
• Strong attention to detail.
• Comfortable using and manipulating data or trends to gauge an initiative's success.
• Technical proficiency in Excel (pivot tables, filtering, basic formulas), PowerPoint, and SharePoint.
• Demonstrated ability to work in a fast‑paced, highly collaborative, and evolving Sales Technology environment.
• Self‑starter with a team mindset; highly motivated to work independently and collaboratively to build exceptional relationships across the business.
• Creativity in manipulating AI to drive value within your workflow is a plus.

• Competitive salary; base salary range $86,000‑$118,000 USD.
• Generous paid time off, 401(k) matching up to $7,200 per year, donor match program, medical, dental & vision plans, parental leave, employee assistance program.
• Professional development and unlimited growth opportunities.
• Collaborative, team‑oriented culture that embraces diversity.

Gartner is a committed Equal Opportunity Employer. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status.