Inside Sales Representative

Position Summary

The Inside Sales Team is responsible for driving revenue growth by identifying, engaging, and qualifying prospective customers through outbound outreach, inbound lead follow-up, and strategic account development. This team serves as the front line of the commercial organization, educating prospects, identifying customer needs, generating pipelines, and supporting field sales with well-qualified opportunities that accelerate the sales cycle.

• Conduct outbound calling, emailing, and social outreach to targeted accounts or customers.
• Qualifying inbound leads and responding to inquiries with speed and professionalism.
• Research prospects to understand business needs, buying triggers, and decision-making structures.
• Maintain a high volume of outreach while ensuring quality conversations.

• Use structured qualification frameworks (e.g., BANT, MEDDICC, Challenger) to assess fit and buying readiness.
• Schedule discovery calls, demos, and meetings for Account Executives and Territory Managers.
• Track all prospective interactions, notes, and status updates accurately within Salesforce.
• Maintain a strong understanding of product offerings, value propositions, and competitive differentiators.

• Partner closely with Marketing to follow up on campaigns, events, and content-driven leads.
• Support Field Sales with account research, contact discovery, and stakeholder mapping.
• Provide feedback on Marketing and Commercial Operations on lead quality, objections, and market trends.
• Assist in onboarding new customers by setting expectations and handing off accurately to Customer Success or Implementation teams.

• Hit or exceed weekly/monthly KPIs (calls, meetings booked, SQLs, pipelines created).
• Continuously optimize outreach sequences, messaging, and tools to improve conversion rates.
• Maintain a clean, organized pipeline and follow standardized sales processes.
• Participate in training and coaching sessions to improve product knowledge and selling skills.

• 1-3 years of inside sales, sales development, tele-prospecting, or similar experience.
• Strong verbal and written communication skills.
• Demonstrated ability to manage high outreach volume while staying organized.
• Experience using CRM platforms (Salesforce preferred) and sales engagement tools (Outreach, Sales Loft, Hub Spot, etc.).
• Ability to build rapport quickly, handle objections, and engage prospects in meaningful conversations.
• High energy, self-motivation, and strong resilience in a fast-paced environment.

• Familiarity with Challenger Sales or other structured qualification methodologies.
• Experience or education in life sciences, oncology diagnostics, biotech, or healthcare.
• Proficiency with lead research tools (Zoom Info, Linked In Sales Navigator, Apollo, etc.).

• Must possess ability to sit and/or stand for long periods of time.
• Employees may be required to lift routine office supplies and use standard office equipment.

• All job specific, safety, and compliance training are assigned based on the job functions associated with this employee.

• This position requires periodic travel and some evenings, weekends and/or Holidays.
• This is an on-site role and requires travel to the corporate office building.

Individual must successfully complete pre-employment process, which includes criminal background check, drug screening, credit check (applicable for certain positions) and reference verification.

Caris Life Sciences is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.