Bilingual Business Development Center Associate

Do you thrive on new technologies and innovative products? We’re looking for energetic, motivated individuals to join our fast‑paced and uniquely dynamic Business Development Team. This is an excellent opportunity to continue your career in the retail automotive industry while gaining hands‑on experience with every part of the dealership process.

• Full-time employees are offered Medical, Vision & Dental
• 401K retirement and saving plans are offered to employees after working at the dealership for 6 months or more
• Paid Vacation time, selected holiday pay, sick leave

• Answer customer calls and establish follows-up with sales appointments.
• Respond quickly to internet, phone and live chat inquiries using email, scripts and templates.
• Provide customers with initial product information and direct them to the appropriate dealership resources.
• Follow up with leads that are not ready to make an appointment or no-show.
• Participate in team and process development sessions - keeping positive relationships with teammates, sales teams and dealership management.
• Utilize CRM tracking system daily.

• High School Diploma or GED
• At least one year of BDC experience required
• Telemarketing experience preferred
• Ability to multi-task and prioritize responsibilities effectively
• Excellent teammate with collaborative attitude and eagerness to improve
• Prompt and courteous demeanor
• Positive and hardworking personality
• Strong computer skills
• Available to work on Saturdays
• Bilingual in Spanish and English (written and verbal) preferred
• Valid driver’s license
• Willing to submit to a pre-employment background check and drug screen

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.