Business Development Manager-Managed Services

Business Development Manager, Managed Services

The role of the Business Development Manager, Managed Services will be to develop and build Managed Services sales strategies and sales initiatives within the Presidio customer base working jointly with the Presidio sales organization. The primary focus of the role is to position Presidio Managed Services to our customers and prospects in an effort to help them achieve their IT operational initiatives.

• Executing sales strategy by identifying customer needs and selling the appropriate managed services solutions.
• Developing business through multiple marketing and sales techniques including but not limited to cold calling, conducting in person meetings, and partnering with account managers.
• Maintaining a targeted understanding of customers' business showing the ability to establish customer needs, buying cycles, and craft positive relationships to effectively drive sales and repeat business.
• Meeting or exceed ACV (Annual Contract Value) goals as defined by management.
• Adhering to sales process including pipeline development and accurate forecasting via internal tools.
• Performing extensive proposal writing and prepares sales information for customers.

• You will lead ongoing customer account relationship to include updating account information in company systems and resolving customer satisfaction issues.
• You will work with inside sales team to ensure that quotes are provided and order requests are processed accurately and with engineering team to accurately scope projects.
• You will develop and maintain solid business relationships within the various decision-makers and influencers at each target account.
• Understand each target customer's business model, map their organization and identify their unique technology needs.

• You will perform deep analysis of account base including "heat maps" to figure out key areas of opportunities.
• You will develop & execute marketing and business plans to drive revenue and profits.
• You will work with sales leadership and team to provide feedback, develop specific vendor relationships, and advance new company initiatives.
• Presents a Quarterly Business Outlook (QBO) to Sales Leader each quarter which will focus on past performance and expectations of current quarter, analysis of pipeline, key wins, and personal improvement goals.
• Use monthly forecasting and pipeline management to handle sales growth management to handle sales growth.

• Bachelor's degree in business, marketing, or related field preferred; equivalent work or military experience accepted.
• Industry certifications (e.g., AWS, Azure, ITIL, Cisco, CompTIA) considered a plus.
• 5+ years of outside B2B sales experience in IT infrastructure, cloud, network security, professional services, or managed services.
• Strong understanding of Managed Services and recurring revenue models, including how to position value and ROI to business and technical stakeholders.
• Demonstrated ability to navigate complex client environments and influence decision-makers up to the CIO, CFO, and VP level.
• Demonstrated ability to collaborate with internal teams (Sales, Solution Architects, Operations) to craft winning client strategies.
• Excellent communication, presentation, and negotiation skills, with a track record of delivering results against quota.

• Highly motivated self-starter with strong organizational discipline and follow-through.
• Coachable, curious, and strategic - comfortable receiving feedback and translating it into action.
• Creative problem-solver who thrives in dynamic, cross-functional environments.
• Strong written and verbal communication skills, particularly in articulating business outcomes rather than technical features.

Presidio is an Equal Opportunity / Affinitive Action Employer / VEVRAA Federal Contractor. All qualified candidates will receive consideration for this position regardless of race, color, creed, religion, national origin, age, sex, citizenship, ethnicity, veteran status, marital status, disability, sexual orientation, gender identification or any other characteristic protected by applicable federal, state, and local statutes, regulations, and ordinances.

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Presidio is a VEVRAA Federal Contractor requesting priority referrals of protected veterans for its openings. State Employment Services, please provide priority referrals to .

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It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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