Sales Representative

Career Area:

Sales

Your Work Shapes the World at Caterpillar Inc.

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands.

We’re committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

Join Caterpillar’s fastest-growing division as Industry Territory Representative, where you’ll play a key role in driving dealer success and customer satisfaction. In this customer-facing role, you’ll build strong relationships with dealers, guide sales strategies, and support the rollout of innovative products and services. Your expertise will help enhance dealer capabilities, identify growth opportunities, and deliver exceptional value to our customers.

• This position is located in Irving, TX OR Philadelphia, PA.
• Domestic travel up to 50% & minimal international travel is required.
• Domestic relocation assistance is offered for this position.
• Visa sponsorship is NOT offered for this position.
• We’re back! All roles at Caterpillar Inc. report on-site 5 days per week

• Be responsible for the following dealer territories:
  Milton and Carter Machinery
• Work with dealers to identify, prioritize, and execute actions to achieve our yearly Sales to Users growth targets
• Regularly meet with customers on EP Sales needs and discuss Cat Value Proposition, Products and Services
• Work with internal sales support teams to identify and drive regional actions to support Retail Electric Power Growth and increase participation in Large Electric Power Balance of Plant.
• Grow Customer Value Agreements (CVA) @ Point-of-Sale coverage with EP customers through CVA frameworks and Integrated Customer offerings.
• Increase dealer Sales Funnel Opportunities by leveraging Sales Force CRM
• Create and execute dealer growth plans

• Communicates the importance of customer needs/expectations and commits to resolving them.
• Researches and verifies customer needs and expectations.
• Solicits customer satisfaction feedback and acts on improvement opportunities.
• Helps link organizational objectives to customer needs and expectations.
• Meets regularly with customers to understand their wants, needs and expectations.

• Discusses industry-specific flagship products and services.
• Demonstrates current knowledge of the regulatory environment for industry segment.
• Describes the contribution of own function as it relates to the industry segment.
• Participates in major industry professional associations; subscribes to industry-specific publications.
• Currently works with a major industry segment and associated functions and features.

• Applies an assigned technique for critical thinking in a decision-making process.
• Identifies, obtains, and organizes relevant data and ideas.
• Participates in documenting data, ideas, players, stakeholders, and processes.
• Recognizes, clarifies, and prioritizes concerns.
• Assists in assessing risks, benefits and consideration of alternatives.

• Delivers helpful feedback that focuses on behaviors without offending the recipient.
• Listens to feedback…