Security Dispatcher; SY- School Safety and Operations Job Irving area,Texas USA,Security

Position: Security Dispatcher (26-27 SY)- School Safety and Operations

Security Dispatcher (26-27 SY) – School Safety and Operations

Irving ISD School Safety & Operations – Irving, Texas

Job | Final date to receive applications:
Posted until filled | Posted:
May 05, 2026 5:00 AM (UTC) | Starting Date:
To Be Determined

Job Description

IRVING ISD

SECURITY DISPATCHER JOB DESCRIPTION

Job Title:
Security Dispatcher

Exemption Status:
Nonexempt |
Reports To:
Security Dispatch Lead

Funding Source:
General Fund |
Dept/School:
School Safety and Operations

Pay Grade:
Facilities - 4

Days: 261 |
Date Revised:
May 2024

Primary Purpose

Under general supervision, ensure a high degree of protection by monitoring multiple safety and security systems. Receive emergency and nonemergency calls and reports, monitor video surveillance systems, and inform appropriate personnel according to District procedures. Relay information based on the nature and urgency of the situation and respond appropriately to situations.

Qualifications

High school diploma or GED (preferred)
Valid Texas driver’s license and proof of insurability with District insurance carrier
Additional certifications in automated external defibrillator (AED) and cardiopulmonary resuscitation (CPR) required; training provided by District

Special Knowledge/Skills

Ability to receive and give verbal instructions clearly and effectively via telephone and/or two-way radio, in English (Spanish preferred)
Ability to perform multiple tasks simultaneously, make quick decisions, and apply established general parameters to specific situations
Ability to read and interpret documents, including safety rules, operating and maintenance instructions, and procedure manuals
Proficient map-reading skills
Operational knowledge of security system components, including closed-circuit television, keyless entry, motion sensors, fire sensors, and visitor identification system
Proficient skills in general office functions, including basic computer operations; skilled in customer service principles
Ability to work a variety of shifts, including nights, weekends, and holidays, and to have schedule altered with little or no warning

Experience

Two years of public safety or dispatch operations experience, preferably in an educational environment.

Major Responsibilities and Duties

Monitor and interpret incoming information from all security systems and take appropriate action.

Monitor, answer, and respond to telephone calls and radio dispatch traffic.

Make independent judgments in emergency situations.

Relay information and messages to and from emergency sites, departments, outside agencies, and others who require notification.

Manage crisis situations as needed and notify District personnel as outlined in the Emergency Operations and Crisis Management Plan.

Monitor appropriate systems to ensure facilities are properly and adequately secured; report damage, unlocked doors and windows, and any unusual incidents.

Check out and check in District-issued vehicles nightly and on weekends.

Record details of calls, dispatches, and messages in accordance with District standards and federal, state, and local requirements.

Compile, maintain, and file all reports, records, and other documents as required.

Maintain and submit all requested security records, schedules, and logs in a timely manner.

Maintain confidentiality of information.

Establish and maintain a professional rapport with resource officers and staff; exhibit behavior that is professional, ethical, and responsible; and maintain professional standards of conduct with students, personnel, parents, and visitors.

Respond in a timely manner when contacted regarding urgent situations or emergencies (during or outside of normal business hours).

Perform other duties as assigned.

Contribute to the prevention of accidents and injuries by observing safety rules and District policy, practicing the principles and skills taught in safety training, wearing personal protective equipment as required, reporting injuries and incidences immediately to supervisor, and being proactive in the ongoing efforts to improve and maintain workplace safety.

Supervisory Responsibilities

None

Mental Demands / Physical Demands / Environmental Factors

Tools/Equipment Used:…