Physical Security Specialist - Level 1; SOC Operator - Night

Roles & Responsibilities

• Maintain a safe and secure environment for clients, employees, and visitors while providing general unarmed security services across multiple locations.
• Support operational needs by assisting with new site start-ups, temporary assignments, coverage gaps, vacation relief, and unplanned absences.
• Demonstrate flexibility by adapting to changing assignments, schedules, and post requirements as operational needs evolve.
• Promote safety by remaining alert to observe, correct, and report potential hazards, suspicious activity, or policy violations.
• Understand and comply with all Prosegur policies, client requirements, and site‑specific post orders.
• Participate in required training and quickly become familiar with procedures at multiple client locations.
• Conduct routine foot patrols, access control, and general security duties in indoor and outdoor environments.
• Provide white‑glove professional customer service while interacting with clients, employees, visitors, and the general public.
• Accurately complete incident reports, logs, and other required documentation using basic to intermediate computer systems.
• Be available to work multiple shifts and locations as needed to support coverage requirements.
• This position will work primarily in the Security Operations Center (SOC).

• Minimum 3 years of security operations experience preferred, with consideration given to military, law enforcement, or customer service management backgrounds.
• Preferred experience in corporate‑level security and management.
• Internal candidates must demonstrate exemplary performance and attendance, with no disciplinary actions within the past year.
• Exceptional customer service, organizational, analytical, and communication skills.
• High attention to detail and adaptability to change.
• Thrives in fast‑paced, dynamic, customer‑facing environments.
• Ability to work independently with little oversight.

• 18+ years of age
• High School Diploma or GED required.
• Valid Non‑Commissioned Security License - Level II
• Excellent written and verbal communication skills in English.
• Clean driving record and valid driver's license
• Capable of following complex instructions
• Strong interpersonal skills
• Willingness to participate in the company's screening process, including drug screen and background investigation.
• Knowledge of security operations and procedures

• First Aid/CPR/AED qualified.
• Proficiency in incident response planning and execution.
• Strong leadership, communication, issue resolution, and performance management abilities.
• VIP handling, Corporate Security or UHNW experience
• Optimization of security operations processes and procedures, with a focus on continual improvement.
• Bilingual proficiency desired, Spanish.

• Criminal Background Check
• Drug Screen

• Night shift (including weekends) – 12hr shifts, 5pm-5am; fireman schedule

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