Risk Management Supervisor

OVERVIEW

The Risk Management Specialist supports the Irving site client's engagement by helping maintain a secure, compliant, audit-ready operating environment. This role is responsible for coordinating, validating, documenting, and escalating physical security, access control, data handling, site readiness, and risk management activities in alignment with client requirements, Qualfon policies, and direction from Information Security and Compliance teams. The position serves as a site-level risk and security control partner, helping ensure that controlled areas, systems access, security procedures, audit routines, and remediation activities are executed consistently and documented accurately.

This position is site-based in Irving, TX, and supports a controlled operating environment for the client's engagement. The role may require periodic walkthroughs of production areas, secure rooms, entry points, MDF rooms, guard posts, disposal areas, and other controlled spaces. Flexibility may be required to support audits, access reviews, client visits, incident response activities, shift coverage validation, and urgent remediation needs.

This Risk Management Specialist supports Qualfon’s mission by protecting the integrity of the work environment, safeguarding client and company information, and helping ensure associates can serve with confidence in a secure, compliant, and well-managed operation. This role reflects Qualfon’s values through service, teamwork, results, integrity, dignity, encouragement, and disciplined execution of security and compliance responsibilities.

EQUAL OPPORTUNITY STATEMENT QUALFON is an equal opportunity employer. QUALFON provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, national origin, age, disability, genetic information (including testing and characteristics), marital status, ancestry, status as a covered veteran, uniformed service member status and any other characteristic protected under applicable federal, state or local law.

• Conduct periodic access audits to validate that only authorized associates, contractors, vendors, and visitors have access to the client's controlled areas, client data, secure rooms, bypass doors, MDF rooms, and other restricted areas.
• Coordinate with Information Security, IT, Facilities, and Operations to confirm access rights are granted, modified, reviewed, and removed according to approved procedures and required timelines.
• Validate that access control and intrusion detection systems approved for the site are installed, functioning correctly, monitored, and escalated for remediation when deficiencies are identified.
• Review access logs, exception reports, and access list changes to identify potential risks, unauthorized access, or control gaps.

• Validate that security guards receive recurring training on alarm response, controlled area entry, visitor handling, escalation, and site-specific post orders.
• Coordinate periodic alarm tests and validate monitoring and response procedures against agreed service levels and escalation expectations.

• Confirm CCTV cameras are positioned properly to support secure area monitoring, entry point visibility, and client-required physical security coverage.
• Validate that workstation monitors, sensitive information, and client data are not visible within camera fields of view or from unauthorized viewing angles.
• Support periodic CCTV reviews and audits, including validation…