Paving Machines Shop Service Technician

The Paving Machines Shop Service Technician is responsible for the inspection, troubleshooting, diagnosing, repairing, and reconditioning of paving construction equipment. The duty hours for this position are Monday through Friday 7:00 AM to 4:00 PM. Our address is 2000 East Airport Freeway, Irving, Texas 75062.

The incumbent in this position is expected to model the following practices on a daily basis:
1) Demonstrate alignment with the company's mission and core business values;
2)
Collaborate with key internal/external resources;
3) Participate in ongoing self-development.

• Performs complex repairs and troubleshooting on paving equipment
• Performs troubleshooting and diagnoses of paving equipment malfunctions and failures
• Removes and install parts, disassembles and assembles components, and tests and adjusts assemblies
• Repairs and/or replaces components according to CAT standards
• Tests and verifies proper operation of all repairs and adjustments
• Prepares and completes all job related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete job (work order, parts order, Vision Link, DBS, SimsSI, SIS web)
• Operates equipment and vehicles with possession of all necessary licenses and certificates
• Adheres to contamination control and HAZMAT rules and regulations
• Maintains all company equipment, tools, and vehicle in good, clean, and working order
• Communicates job progress to supervisor and customer as needed
• Complete assigned jobs and task to meet/exceed flat rate times and re-do metric standards
• Works overtime as required by workload and customers’ needs
• Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner
• Projects professionalism with both internal and external customers, including personal appearance
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
• Requires regular and punctual employee attendance
• Performs other duties as assigned

• Knowledge of complex grade control systems, special software/hardware required for machine communication and diagnoses, intelligent compaction, machine application, asphalt densities, mat deformities, and correct machine operation procedures
• Knowledge of equipment and tools, including their designs, uses, repair, and maintenance
• Knowledge of safe work procedures and practices
• Demonstrates proficiency with current computer software, related hardware, and machine electronic systems
• Exceptional skills in customer service
• Excellent diagnostic and trouble-shooting skills
• Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources
• Operation and control skills to control operations of equipment or systems
• Equipment selection skills to determine the kinds of tools and equipment needed to do a job
• Ability to communicate clearly and effectively, both verbally and in writing
• Ability to operate a conventional forklift
• Ability to meet deadlines and work under fast-paced, highly stressful, and time constraining circumstances
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair
• The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
• The ability to read, write, and understand information
• The ability to listen to and understand information and ideas presented through spoken words and sentences

• More than one year of paving equipment experience required; three or more years preferred
• Valid Commercial Driver's License (CDL) and acceptable driving record preferred
• Must own required tools to perform repairs
• High school diploma or equivalent preferred

• None

• Minimal travel expected but could be up to 15% with the possibility of overnight travel

• To perform this job successfully, an individual must be able to perform each job duty and responsibility satisfactorily. Reasonable…