Senior Dual Tech: HVAC, Refrigeration & Kitchen Equipment

TWC Services Inc. is a leader in servicing commercial HVAC, refrigeration, and food service equipment. With over 100 years in business and a strong presence across the Southeast, we are committed to providing reliable service to our customers and long-term career opportunities for our technicians.

We are currently seeking a Senior-Level Dual Technician to support our growing operations. This role is best suited for highly experienced technicians who can confidently service both HVAC/refrigeration (cold side) and commercial cooking equipment (hot side), while operating independently and supporting team development.

Position Overview:

This position focuses on the service, repair, and maintenance of commercial HVAC, refrigeration, and restaurant equipment, with an emphasis on advanced troubleshooting, independence, and full-scope capability. Senior technicians are expected to take ownership of service calls, handle complex diagnostics, and serve as a technical resource to other technicians in the field.

Candidates should be confident working across HVAC, refrigeration, and restaurant equipment, leading service work independently, and supporting overall team performance.

Key Responsibilities

• Diagnose, troubleshoot, and repair commercial HVAC and refrigeration systems (RTUs, walk-ins, freezers, ice machines, reach-ins, split systems)
• Diagnose, troubleshoot, and repair commercial cooking equipment (fryers, ovens, grills, ranges, steamers, dishwashers)
• Lead service calls and take ownership of complex or escalated issues
• Perform preventative maintenance and respond to service calls in a timely manner
• Identify electrical, mechanical, gas, and control-related issues and implement effective solutions
• Serve as a technical resource and mentor to junior and mid-level technicians
• Communicate clearly with dispatch, customers, and internal teams
• Maintain accurate documentation and ensure compliance with all safety and EPA regulations

• 8+ years of hands-on experience in commercial HVAC, refrigeration, and/or restaurant equipment service
• Proven ability to work across both hot and cold side systems
• Strong background in advanced troubleshooting and system diagnostics
• Ability to work independently and lead service calls from start to finish
• Experience mentoring or supporting other technicians
• Strong understanding of electrical systems, controls, refrigeration cycles, and gas systems
• Valid driver’s license and ability to pass a background check

• EPA Universal Certification
• CFESA certification or equivalent (highly valued for dual techs)
• Experience working in restaurant, retail, or multi-site commercial environments
• Strong customer communication and service skills

• Experience with complex refrigeration systems
• Exposure to ventilation systems, boilers, or additional mechanical systems
• Manufacturer training or advanced certifications
• Competitive hourly pay based on experience
• Company-provided vehicle and gas card
• Tablet, uniforms, and tools provided
• Affordable health insurance options
• 401(k) with profit sharing
• 3 weeks of paid time off, with option to purchase additional time
• Paid holidays
• Ongoing training and development opportunities
• Career advancement opportunities — we promote from within
• Optional dental, vision, life, and supplemental insurance
• Wellness program with reimbursement options