Senior Commercial HVAC​/R & Restaurant Equipment Technician; Dual Tech

TWC Services Inc. is a leader in servicing commercial HVAC, refrigeration, and food service equipment. With over 100 years in business and a strong presence across the Southeast, we are committed to providing reliable service to our customers and long-term career opportunities for our technicians. We are currently seeking a Senior‑Level Dual Technician to support our growing operations. This role is best suited for highly experienced technicians who can confidently service both HVAC/refrigeration (cold side) and commercial cooking equipment (hot side), while operating independently and supporting team development.

This position focuses on the service, repair, and maintenance of commercial HVAC, refrigeration, and restaurant equipment, with an emphasis on advanced troubleshooting, independence, and full‑scope capability. Senior technicians are expected to take ownership of service calls, handle complex diagnostics, and serve as a technical resource to other technicians in the field.

• Diagnose, troubleshoot, and repair commercial HVAC and refrigeration systems (RTUs, walk‑ins, freezers, ice machines, reach‑ins, split systems)
• Diagnose, troubleshoot, and repair commercial cooking equipment (fryers, ovens, grills, ranges, steamers, dishwashers)
• Lead service calls and take ownership of complex or escalated issues
• Perform preventative maintenance and respond to service calls in a timely manner
• Identify electrical, mechanical, gas, and control‑related issues and implement effective solutions
• Serve as a technical resource and mentor to junior and mid‑level technicians
• Communicate clearly with dispatch, customers, and internal teams
• Maintain accurate documentation and ensure compliance with all safety and EPA regulations

• 8+ years of hands‑on experience in commercial HVAC, refrigeration, and/or restaurant equipment service
• Proven ability to work across both hot and cold side systems
• Strong background in advanced troubleshooting and system diagnostics
• Ability to work independently and lead service calls from start to finish
• Experience mentoring or supporting other technicians
• Strong understanding of electrical systems, controls, refrigeration cycles, and gas systems
• Valid driver’s license and ability to pass a background check

• EPA Universal Certification
• CFESA certification or equivalent (highly valued for dual techs)
• Experience working in restaurant, retail, or multi‑site commercial environments
• Strong customer communication and service skills

• Experience with complex refrigeration systems
• Exposure to ventilation systems, boilers, or additional mechanical systems
• Manufacturer training or advanced certifications

• Competitive hourly pay based on experience
• Company‑provided vehicle and gas card
• Tablet, uniforms, and tools provided
• Affordable health insurance options
• 401(k) with profit sharing
• 3 weeks of paid time off, with option to purchase additional time
• Paid holidays
• Ongoing training and development opportunities
• Career advancement opportunities — we promote from within
• Referral bonus program
• Optional dental, vision, life, and supplemental insurance
• Wellness program with reimbursement options

TWC Services Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. TWC Services, Inc. participates in E‑Verify.