Lead Technician-Heavy Construction Equipment

Position Overview

This position is responsible for performing inspections, diagnoses, and repairs of heavy construction equipment and/or related equipment or components, following established procedures and guidelines. The role leads a team of mechanical service technicians to meet customer needs and achieve departmental goals. Responsibilities include setting production goals, supervising, training, and evaluating service employees to support company objectives.

• Department:
  Machine Division (MAC)
• Employment Type:
  
  Full Time
• Location:
  
  Irving West
• Reporting To:
  Timothy Andring
• Address: 3131 State Highway 161, Irving, Tx 75061

• Monitor physical requirements for work completion and communicate them to supervisors.
• Model and reinforce company policies and values in collaboration with other functions.
• Achieve labor sales and utilization expectations to meet revenue targets.
• Perform the duties of a Service Supervisor during periods of absence.
• Troubleshoot and diagnose equipment malfunctions and failures.
• Provide quality control inspections of completed tasks.
• Disassemble and assemble machine components to manufacturer specifications using hand, pneumatic, and specialized tools.
• Rebuild, repair, recondition, and maintain equipment and components.
• Maintain good customer relations and communicate customer needs to shop management.
• Plan and control repair job costs.
• Complete parts orders and identify parts for return.
• Provide task‑ and behavior‑oriented supervision, mentoring, and training to others.
• Maintain equipment and work areas in a clean, orderly condition.
• Work safely at all times, adhering to all applicable safety policies and company standards.
• Work overtime as required by workload and customer needs.
• Update job knowledge by participating in educational opportunities, e.g., Pro Tech Technician Training Paths.
• Perform other duties as assigned.

• Extensive knowledge of machines and tools, including design, repair, and maintenance.
• Proficiency with current computer software, hardware, and machine electronic systems.
• Quality control analysis skills; conduct tests and inspections to evaluate performance and communicate findings.
• Operation and control skills for managing equipment or system operations.
• Equipment selection skills to determine appropriate tools for a job.
• Ability to operate a forklift and an overhead crane.
• Rapidly and accurately operate machine or vehicle controls to exact positions.
• Skillful use of hand, power, pneumatic, and specialized tools for mechanical repair.
• Fine manual dexterity for manipulating small objects.
• Reading, writing, and comprehension skills.
• Listening and understanding skills for verbal instructions.

• Preferred:
  More than ten years of work‑related skill, knowledge, or experience.
• Preferred:
  High school diploma or equivalent.
• Owns a comprehensive set of hand tools and some specialized tools.

• Supervisory Responsibilities:
  
  None.
• Travel:
  Some travel may be expected.
• Physical Requirements:
  • Move objects and use abdominal and lower back muscles without fatigue.
  • Frequent movement of materials or equipment up to 50 pounds.
  • Maintain good manual dexterity, coordination, and stamina for constant limb use.
  • Ascend and descend ladders or equipment independently using both hands and feet.
  • Maneuver safely and work underneath equipment.
  • React to visual and auditory signals and perform visual inspections as required.
• Work Environment:
  • Indoor work around moving mechanical parts.
  • Exposure to weather extremes when working outside.
  • Occasional loud noise levels.
  • Exposure to small quantities of chemicals, dust, steam, high‑pressure water, and high‑speed rotating equipment.
  • Requires common protective or safety equipment.
  • Work in cramped spaces and/or high places.

Disclaimer:
The above statements describe the general nature and level of work performed by employees in this classification. They are not an exhaustive list of all responsibilities, duties, and skills required of incumbents. All incumbents may be required to perform duties outside of their normal responsibilities as needed.