Installation Service Technician

About Tra Xtion

At Tra Xtion, we are building a team driven by innovation, accountability, and measurable results. Our culture values collaboration, respect, and continuous improvement, empowering employees to take ownership of their work and contribute to meaningful outcomes.

We believe great ideas come from diverse perspectives and strong teamwork. Across every level of the organization, we encourage creative problem solving and a mindset focused on growth and improvement. Tra Xtion fosters an environment where employees can develop professionally, challenge themselves, and make a real impact on the future of automotive technology. Join us as we continue to grow, innovate, and drive the industry forward.

The Installation Service Technician plays a key role in ensuring the successful installation, servicing, and support of Tra Xtion equipment at client locations. This position requires technical proficiency, strong communication skills, and the ability to work independently while maintaining professionalism on-site.

• Travel to customer sites for equipment installations and service calls, providing timely, professional, and high quality support.
• Conduct site surveys to determine optimal equipment placement and installation requirements.
• Install all necessary hardware, cables, and molding for Tra Xtion systems, ensuring functionality and compliance with safety standards.
• Perform diagnostic testing, troubleshoot issues, and collaborate with support and engineering teams to resolve technical challenges.
• Operate and maintain tools, equipment, and power tools (e.g., hammer drills, drill drivers) safely and efficiently.
• Document installation details, service activity, and system performance for each task.
• Provide clients with clear verbal and written instructions for equipment operation and maintenance.
• Maintain familiarity with Tra Xtion product lines, including hardware specifications and system updates.

• High school diploma or equivalent (trade school or college degree preferred).
• Minimum 3 years of experience installing, servicing, or troubleshooting technical equipment.
• Strong mechanical and problem solving skills with the ability to work independently.
• Proficiency with PCs, tablets, and Microsoft Office applications.
• Ability to lift up to 80 lbs. and work in varied environments (indoor/outdoor, ladders, confined spaces).
• Valid driver’s license and ability to travel up to 90% (including Canada, Hawaii, and Puerto Rico).

• Experience with Ethernet/network systems.
• Prior experience in technical field installations or servicing electronic/mechanical systems.
• Excellent customer service and communication skills with a professional, client focused demeanor.

• Competitive pay, performance incentives, and growth opportunities
• A comprehensive benefits package for your health, finances, and worklife balance
• Supportive team culture with regular recognition and development
• Paid time off, holidays, and flexible scheduling options (where applicable)
• Access to tools, resources, and programs that support your success—personally and professionally
• An inclusive workplace where your voice and perspective matter