Field Service Technician - Electric Power Generator

Field Service Technician
- Electric Power Generator

Department: Power Systems Division (PSD)

Employment Type: Full Time

Location: Irving

Holt CAT is the largest Caterpillar dealership of heavy equipment in the United States. We are seeking an experienced Electrical Power Generator
- Field Service Technician for our Irving, Texas location. This position is responsible for providing troubleshooting and high-quality repair service on power generation, gas and diesel engines, and ATS (Automatic Transfer Switches), in order to respond to customers, needs in a positive, safe and timely manner to ensure maximum value for work performed.

At least 5 years of field or shop tech troubleshooting and repair skills of Electrical Power and Generator experience required. At least 5 years of field or shop tech troubleshooting and repair skills of ATS (Automatic Transfer Switches) experience required. Must have a clean driving record.

This position is responsible for providing troubleshooting and high-quality repair service on electric power generation equipment, powered by natural gas or diesel engines, and ATS (Automatic Transfer Switches), Switchgear; and to respond to customer's needs in a positive, safe, and timely manner to ensure maximum value for work performed.

What can HOLT CAT offer you?

• A competitive salary, commensurate with your experience and competencies.
• A comprehensive and robust benefits program that includes complete health care, 401(k) matching & Profit-Sharing plan (ROTH and traditional), paid holidays, and a front-loaded PTO program.
• A Tuition Reimbursement program to support the pursuit of accredited college courses.
• An employee development program with professional development staff that allows you to grow your skills and build your competencies to prepare you for future opportunities at HOLT.

• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards.
• Performs basic to intermediate repairs and minimal troubleshooting offsite with minimal supervision.
• Performs basic to intermediate troubleshooting and minimal diagnoses of electric power generator equipment malfunctions and failures.
• Removes and installs parts, disassembles and assembles components to CAT specifications.
• Tests, makes adjustments, and verifies proper operation of all repairs and adjustments.
• Prepares and completes all job related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete job.
• Operates equipment and vehicles with possession of all necessary licenses and certificates.
• Maintains service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation.
• Adheres to contamination control and HAZMAT rules and regulations.
• Maintains all company equipment, tools, and vehicle in a good, clean, and working order.
• Communicates job progress to supervisor and customer as needed.
• Completes assigned jobs and task to meet flat rate time and re-work standards.
• Works overtime as required by workload and customers’ needs.
• Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner.
• Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower level Technicians.
• Requires regular and punctual employee attendance.
• Performs other duties as assigned.

• At least 5 years of field or shop service tech troubleshooting and repair skills of Electrical Power and Generator - experience required.
• At least 5 years of field or shop service tech troubleshooting and repair skills of Natural Gas and Diesel Engine - experience required.
• At least 5 years of field or shop service tech troubleshooting and repair skills of ATS (Automatic Transfer Switches) - experience required.
• Electrical 3 phase experience preferred.
• Able to build electrical control panel boxes.
• Able to commission generators for data centers.
• Excellent customer service skills. Must be able to effectively communicate, both written and verbal, with customers and employees in a professional manner.
• Must have own tools for both electrical and mechanical.
• Intermediate diagnostic and trouble‑shooting skills.
• Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources.
• Operation and control skills of equipment or systems.
• Equipment selection skills to determine the kind of tools and equipment needed to do a job.
• Ability to communicate clearly and effectively, both verbally and in writing.
• Ability to operate a crane and forklift, and obtain required certifications/licenses.
• Ability to meet deadlines and work under fast-paced, time constraining circumstances.
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair.
• The ability to make precisely…