Field Service Technician 3 - Engine

Field Service Technician 3 - Engine

Holt CAT is seeking an experienced Engine Field Service Technician for the Power Systems Division in Irving, Texas. This position is responsible for performing high-quality field service repair work on industrial or natural gas engines in order to respond to customer needs in a positive, caring, and timely manner and to ensure maximum value for work performed. A valid driver's license and the ability to travel in the local region.

Hours for this position are Monday through Friday 7:00 AM to 4:00 PM. Must have a safe driving record. Must be able to pass and maintain a DOT Physical. Travel will be required.

• Troubleshoot and perform complex repairs correctly in the field such as industrial engines and transmissions.
• Three years of field or shop service tech troubleshooting and repair skills in industrial engines and transmissions.
• Ability to troubleshoot, diagnose, and repair equipment using electronic and manual equipment to determine failure. CAT ET & CAT SIS 2.0 knowledge preferred.
• Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards. Performs basic to intermediate repairs and troubleshooting offsite with minimal supervision.
• Removes and installs parts, disassembles and assembles components to CAT specifications.
• Tests, makes adjustments, and verifies proper operation of all repairs and adjustments.
• Prepares and completes all job related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete job.
• Operates equipment and vehicles with possession of all necessary licenses and certificates.
• Maintains service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation.
• Adheres to contamination control and HAZMAT rules and regulations.
• Maintains all company equipment, tools, and vehicle in a good, clean, and working order.
• Communicates job progress to supervisor and customer as needed.
• Completes assigned jobs and task to meet flat rate time and re-work standards.
• Works overtime as required by workload and customers' needs.
• Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner.
• Projects professionalism with both internal and external customers, including personal appearance; may be relied upon to act as a mentor to lower level Technicians.
• Requires regular and punctual employee attendance.
• Performs other duties as assigned.

The incumbent in this position is expected to model the following practices on a daily basis:
Demonstrate alignment with the company's mission and core business values;
Collaborate with key internal/external resources;
Participate in ongoing self-development.

• Knowledge of safe work procedures and practices.
• Knowledge of equipment and tools, including their designs, uses, repair, and maintenance.
• Intermediate knowledge of diesel and natural gas engines.
• Demonstrates proficiency with current computer software, related hardware, and knowledge of machine electronic systems.
• Exceptional skills in customer service.
• Intermediate diagnostic and trouble-shooting skills.
• Planning and organizing skills to prioritize and plan work activities; uses time efficiently; plans for additional resources.
• Operation and control skills of equipment or systems.
• Equipment selection skills to determine the kind of tools and equipment needed to do a job.
• Ability to communicate clearly and effectively, both verbally and in writing.
• Ability to operate a crane and forklift, and obtain required certifications/licenses.
• Ability to meet deadlines and work under fast-paced, time constraining circumstances.
• Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair.
• The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.

• More than three years of industrial engine repair experience is required; five or more years preferred.
• Diesel Technology schooling preferred.
• MSHA certification preferred.

• None.

• Travel required with a possibility of an overnight stay.

• Valid Driver's license required.
• Ability to obtain a valid Commercial Driver's License (CDL) and must have an acceptable driving record.
• Must own required tools to perform repairs.

• Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue.
• Frequently moves materials or equipment weighing up to 80 lb.
• Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina.
• Ascends/descends with gradual or continuous progress by oneself, using both hands and feet and climbs up and down ladders and/or equipment.
• Be able to maneuver safely…