Sr Software Quality Engineer

Support Center - Irving We are seeking a skilled Sr Software Quality Engineer to join our dynamic team. The ideal candidate will have extensive experience in quality assurance, preferably within the retail technology sector, and a proven track record of ensuring the delivery of high-quality software solutions. As a Sr Software Quality Engineer, you will play a critical role in the development lifecycle, collaborating with cross-functional teams to drive quality initiatives and ensure the successful delivery of retail technology products.

• Develop and implement comprehensive quality assurance processes and standards for retail technology solutions.
• Create detailed, comprehensive, and well-structured test plans and test cases based on project requirements.
• Conduct functional, regression, integration, and performance testing to validate software functionality and performance.
• Design, develop, and maintain automated test scripts using industry-standard test automation tools and frameworks.
• Identify, document, prioritize, and track defects found during testing using defect tracking systems.
• Collaborate with product managers, developers, and other stakeholders to understand project requirements and ensure alignment on quality goals.
• Participate in release planning and execution activities, including release testing and validation.
• Provide mentorship and guidance to junior members of the QA team, fostering a culture of continuous learning and improvement.
• Stay current with industry trends and best practices in software quality assurance and retail technology.

Other duties as assigned

• Bachelor's degree, or equivalent experience

• Strong understanding of software testing methodologies, tools, and processes.
• Experience in test automation using tools such as Selenium, Appium, or similar frameworks.
• Proficiency in programming languages such as Java, Python, or JavaScript.

• 5+ years of experience in quality assurance

• Excellent analytical and problem-solving skills, with a keen attention to detail.
• Good communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Proven ability to work in a fast-paced, agile environment and manage multiple priorities effectively.

• Bachelor's degree in Computer Science, Engineering, or related field.

• Quality assurance of retail technology or e-commerce application.
• Experience working with retail POS systems, e-commerce platforms, or other retail technology solutions.
• ISTQB or other relevant certifications in software testing.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at  and  The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.

For more information, please visit

At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit

Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at (1800-MICHAEL).

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