Sr. Software Engineer; PEGA

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

This position will be responsible for the analysis, design, testing, development and maintenance of best in class software experiences. The candidate is a self‑motivated individual who can collaborate with a team and across the organization. The candidate takes responsibility of the software artifacts produced adhering to U.S. Bank standards in order to ensure minimal impact to the customer experience. The candidate will be adept with the agile software development lifecycle and Dev Ops principles.

• Responsible for designing, developing, testing, operating and maintaining products
• Takes full stack ownership by consistently writing production‑ready and testable code
• Consistently creates optimal design adhering to architectural best practices; considers scalability, reliability and performance of systems/contexts affected when defining technical designs
• Performs analysis on failures, proposes design changes, and encourages operational improvements
• Makes sound design/coding decisions keeping customer experience in the forefront
• Takes feedback from code review and applies changes to meet standards
• Conducts code reviews to provide guidance on engineering best practices and compliance with development procedures
• Accountable for ensuring all aspects of product development follow compliance and security best practices
• Exhibits relentless focus in software reliability engineering standards embedded into development standards
• Embraces emerging technology opportunities and contributes to the best practices in support of the bank’s technology transformation
• Contributes to a culture of innovation, collaboration and continuous improvement
• Reviews tasks critically and ensures they are appropriately prioritized and sized for incremental delivery; anticipates and communicates blockers and delays before they require escalation

• Bachelor’s degree, or equivalent work experience
• Five to six years of relevant experience

• Hands‑on experience with Pegasystems Pega Infinity (8.x or greater), including development using Pega frameworks such as Customer Process Manager (CPM) and Collections
• Pega Certified System Architect (CSA) or higher (CSSA preferred) with demonstrated application of Pega guardrails and best practices
• Strong foundation in object‑oriented programming using Java or .NET, with experience building scalable enterprise applications
• Deep experience in Dev Ops CI/CD pipeline and integration with Pega Deployment Mgr, Playwright, containerized deployments and Ansible scripting
• Automated performance and load testing experience
• Experience supporting or working within IBM Web Sphere Application Server and Tomcat environments, including basic administration and deployment activities
• Hands‑on experience with Web Services / WSDL / SOAP / JMS, preferably via Tibco middleware, Rest, and GraphQL
• Experience with database connectivity, SQL queries, and data modeling concepts across relational databases
• Database connectivity, preferably exposure to IBM UDB 10.X or greater and PostGresSQL DB experience
• Familiarity with enterprise integration, messaging queues, and distributed application architectures
• Strong understanding of application development lifecycle (SDLC) and experience working in Agile/Scrum environments
• Experience with computer / telephony integration including IVR, Screen‑Pop and soft phone
• Exposure to working in Agile methodology
• Demonstrated experience in developing and integrating complex software solutions in the financial services industry, credit card and collections system experience a plus
• Experience defining…