Sr Software Quality Engineer

Support Center - Irving

We are looking for a experienced Senior QA Automation to drive quality engineering across our Digital ecosystem, including e-commerce, mobile applications, APIs, Third-party integrations, and emerging AI-powered customer experiences.

This ideal candidate will define and execute automation-first with AI-enabled quality strategy, scale the existing automation frameworks, improve test coverage and release confidence, and lead quality engineering initiatives across multiple teams, this is a hands‑on technical lead role with strong experience in UI, mobile, API, service integration and end-to-end testing, combined with strong knowledge of modern AI-assisted test automation frameworks.

• Define and implement the Automation strategy across e-commerce, mobile, APIs, backend services, and other third-party integrations.
• Establish automation as the primary approach for regression, functional, integration, and end-to-end testing.
• Partner with Engineering, Product, Architecture and Dev Ops teams to establish quality standards and release readiness criteria.
• Drive shift-left testing, continuous testing, and quality ownership throughout the SDLC.
• Define automation KPIs including automation coverage, defect leakage, execution time, flaky-test rate, escaped defects, and release quality.
• Mentor QA engineers and establish engineering standards, reusable frameworks, and best practices.
• Web / E-Commerce Automation
• Lead automation for  digital commerce experiences covering:
• Build scalable UI automation using modern frameworks such as Playwright
• Establish cross-browser, responsive, accessibility, and end-to-end automation strategies.

• Lead automation for  digital commerce experiences covering:
• Build scalable UI automation using modern frameworks such as Playwright
• Establish cross-browser, responsive, accessibility, and end-to-end automation strategies.
• Mobile Application Quality
• Own automation strategy for iOS and Android mobile applications using appium.
• Validate mobile‑specific functionality
• Establish device/browser coverage strategy using cloud platforms such as Sauce Labs or equivalent.

• Build automation using Playwright API, Postman/Newman, Karate using JavaScript/Type Script.
• Validate service-to-service integrations, databases, messaging, inventory, pricing, order management, payment, and fulfillment workflows.
• Implement contract testing and integration testing for distributed services and integrate API automation into CI/CD pipelines.

• Establish an AI-first QA automation strategy using modern GenAI tools.
• Use AI coding assistants and agentic development tools to accelerate:
• Test-case generation/ Test-data generation;
  Automation script generation
• API test creation;
  Regression optimization;
  Failure triage;
  Test maintenance;
  Documentation
• Evaluate and implement AI‑enabled testing solutions such as Git Hub Copilot, Gemini, Claude, ChatGPT, Cursor, Amazon Q, or equivalent open‑source LLMs.
• Implement AI‑assisted test generation and intelligent regression selection.
• Explore LLM/GenAI application testing, including prompt validation, hallucination testing, response accuracy, safety, grounding, and consistency.
• Use Playwright MCP and agentic automation where appropriate to connect AI tools with testing frameworks and engineering workflows.

• Integrate automated testing into CI/CD pipelines and establish quality gates for sprint releases.
• Implement parallel and distributed test execution to reduce regression cycle time.
• Integrate automation with tools such as Git Hub/Git Lab, Jenkins, Azure Dev Ops, or equivalent platforms.

• Bachelor’s or…