Shipping Supervisor

Shipping Supervisor

Shipping and Logistics

At Tely Rx, we are revolutionizing how customers access medications by offering a seamless, reliable, and secure online pharmacy experience. As a trusted provider of prescription and over-the-counter medications, we prioritize accuracy, efficiency, and exceptional customer service in every step of the process.

• Oversee all incoming and outgoing shipments, including verifying accuracy of orders, packing lists, and shipping labels.
• Coordinate with carriers to schedule pickups and deliveries, ensuring timely shipments.
• Monitor shipping costs and identify opportunities for cost reduction.
• Resolve shipping‑related issues, such as damaged goods, incorrect addresses, or carrier delays.
• Exercise discretion and independent judgment with respect to matters of significance as it relates to shipping operations.
• Assign tasks and manage shipping workflow on a daily basis.
• Train new shipping personnel.
• Maintain accurate inventory levels of shipping materials (boxes, labels, packing peanuts) and communicate reordering needs.
• Monitor stock levels and ensure sufficient supplies are available for efficient shipping operations.
• Ensure adherence to all shipping regulations, including proper labeling, documentation, and customs compliance.
• Maintain detailed shipping records and reports, including shipment tracking and delivery confirmations.
• Implement quality control measures to minimize errors and ensure product integrity during packaging and shipping.
• Inspect shipments for accuracy and damage before dispatching.
• Maintain a safe working environment in the shipping area, enforcing safety procedures and reporting any hazards.
• Continuously evaluate and improve shipping processes to optimize efficiency and productivity.

• Be part of an innovative company transforming the pharmacy experience.
• Competitive pay and benefits, including health insurance and paid time off.
• Opportunities for professional growth and development.
• Collaborative and supportive work environment.

• Minimum of 4-6 years of experience in shipping, logistics, or a related role, preferably in the healthcare or e-commerce industry.
• Familiarity with pharmaceutical shipping practices and regulations is highly desirable.
• Strong understanding of shipping procedures and documentation, including proficiency with shipping software and systems to manage orders, track shipments, and generate reports.
• Knowledge of relevant regulations and compliance requirements related to shipping.
• Supervisory experience preferred, including team leadership, performance management, and conflict resolution.

• Proficient with shipping software and logistics platforms.
• Proficient with MS Office (Excel, Word, Outlook).

• Strong analytical skills to identify areas for improvement and implement changes.
• Strong organizational and time management abilities.
• Excellent communication skills for internal and external coordination.
• High attention to detail to ensure shipping accuracy and regulatory compliance.

• High school diploma or equivalent required; bachelor’s degree in supply chain management, logistics, or a related field preferred.

• Ability to lift packages up to 50 lbs.
• Ability to stand and move for extended periods during the workday.