Logistic Lead

The Logistics Support Specialist serves as the primary point of contact for out-of-state retail logistics operations, ensuring timely and accurate courier services for pharmacy deliveries. This role requires strong communication, problem-solving, and organizational skills to manage courier relationships, resolve delivery issues, and support pharmacy operations in alignment with McKesson’s Shared Principles (I2

CARE & ILEAD).

• Saturday 7am - 3 pm, Monday-Thursday 9 am - 5 pm

• Saturday 7 am - 3 pm, Sunday - Wednesday 9 am - 5 pm

• Sunday - Thursday 9 am - 5 pm

• Customer & Courier Coordination

  Serve as the primary contact for customer logistics issues related to out-of-state retail deliveries.

  Monitor and track courier performance (national and local), ensuring timely pickups and deliveries.

  Resolve courier-related issues, including missed pickups, delays, and delivery discrepancies.

  Respond to customer and store inquiries regarding delivery status and logistics concerns.

  Maintain professional communication with customers and internal teams to address service requests and operational questions.

• Courier Relationship Management

  Oversee relationships with Fed Ex, UPS, and other courier partners.

  Notify account managers of program changes or onboarding of new markets.

  Escalate shipping concerns to McKesson management and customer contacts promptly.

• Operational Support & Compliance

  Work independently to creatively solve logistics challenges and develop timely solutions.

  Support pharmacy operations as needed, including inventory monitoring and supply coordination.

  Ensure compliance with company policies, procedures, and SOPs.

  Recommend updates to SOPs and courier MOPs to improve efficiency and accuracy.

• Reporting & Documentation

  Complete monthly invoicing and SLA reports, including on-time delivery metrics.

  Audit packages prior to courier handoff to ensure accuracy and reduce re-ships.

  Assist in investigations of lost or missing packages.

  Coordinate annual delivery of “return to sender” packaging supplies to store locations.

• Cross-Functional Collaboration

  Communicate operational concerns with peers and supervisors to support resolution.

  Provide peer support to alternate customer CF locations as needed.

  Support other lead areas (e.g., Production, Mail) when coverage is required.

• Inventory & Supply Monitoring

  Assist customer in monitoring shipping supply inventory and report shortages.

  Ensure adequate supply levels to support production and delivery operations.

• Confidentiality & Principles

  Maintain confidentiality of sensitive information.

  Promote and adhere to McKesson’s Shared Principles (I2
  
  CARE & ILEAD).

We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered.

For more information regarding benefits at McKesson, please

$19.16 - $31.93

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like Cover My Meds  or Rx Crossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: .