Order Management OM Agent Walmart

Job Description

Shift

Schedule:

While in training shift will be Monday
- Friday. After training the scheduled shift will be Sunday
- Thursday.

Major

Duties and Responsibilities:

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operating system
• Track and trace Order Management files
• Ensure timely clearance and delivery of freight to customer for Import shipments
• Ensure documents are sent timely and arrival notices communicated to destination for Export shipments
• Ensure accurate and timely client and vendor billing
• Interact with our customers in arranging their international shipments, meeting customer service standards.
• Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer's policies / requirements.
• Understand department process flow, constantly looking for areas of improved efficiency
• Ensure all customers standard operating procedures are followed and updated in the DLSOP
• Meet KPI standards, as per the company's procedures

• 6 months to 1 year related experience and/or training; or equivalent combination of education and experience
• Understanding of ocean documentation process a plus
• Pro‑active, strong organizational skills
• Hazardous Materials certification (preferred)

• Paid Vacation, Holiday, Sick Time
• Health Plan:
  Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program