Warehouse Center Manager

Working for LGLNA is about more than a paycheck, or even a job title. It’s about working for a company that is dedicated to creating a diverse and inclusive working environment, enriching the lives of our employees through our focus on safety and innovation, and efficiently executing to meet our customer expectations. We are looking for enthusiastic leaders to add to our growing team in North America.

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Dallas/Fort Worth Area - Mobile Service Parts Warehouse

Location

Reports To

Warehouse Project Manager / Regional Operations Leadership

Employment Status

Full-Time, Exempt, On-Site

Founded in 1967, LOTTE has developed a diversified global business portfolio spanning retail, services, chemicals, construction, tourism, and logistics. LOTTE operates internationally and continues to expand through localization, operational excellence, and sustainable growth.

LOTTE Global Logistics provides comprehensive logistics services across warehousing, transportation, 3PL, forwarding, and supply-chain management. LOTTE Global Logistics North America combines global capability with local execution to deliver safe, reliable, and data-driven logistics solutions.

Location:Irving, TX
Schedule: Full-Time, On-Site

The Warehouse Center Manager is the dedicated on-site leader responsible for end-to-end performance of the Dallas mobile service-parts warehouse. The role leads inbound, outbound, returns/RMA, inventory controls, staffing, safety, customer communication, reporting, and continuous improvement while controlling labor and operating costs.

• Lead daily warehouse execution across receiving, put-away, storage, picking, packing, shipping, returns/RMA, and physical-inventory support.
• Own site performance against key service expectations, including dock-to-stock, on-time shipping, inventory accuracy, quality, and productivity.
• Manage labor planning, overtime, temporary staffing, supplies, and other controllable costs, review performance versus plan and address material variances.
• Recruit, coach, and develop supervisors and associates while maintaining cross-training and backup coverage for critical operating functions.
• Partner with the Inventory Manager to protect inventory integrity, cycle-count execution, FIFO/aging controls, location accuracy, and high-value product handling.
• Ensure SOPs, training records, OSHA/MHE safety, physical security, Dangerous Goods requirements, reporting, and audit-readiness standards are followed.

• Strong warehouse leadership experience in 3PL, service parts, electronics, or a comparable distribution environment.
• Strong knowledge of warehouse KPIs, labor planning, P&L/cost control, productivity management, root-cause analysis, and customer service.
• Hands-on SAP and WMS experience, including RF scanning, inventory transactions, shipping activity, reporting, and operational troubleshooting.
• Working knowledge of air-export/outbound logistics, carrier coordination, Dangerous Goods shipping, UPS World Ship or comparable systems, and Microsoft Excel.
• Train the Trainer Certification Preferred, but not Required.

• Bachelor’s degree in supply chain, logistics, business, operations management, or a related field preferred, equivalent relevant experience may be considered.
• Seven or more years of progressive warehouse/distribution experience, including manager-level responsibility, preferred.
• Spanish proficiency preferred, Korean a plus but not required.

• Full-time, exempt, on-site leadership role,…