Credit Representative

JOB DESCRIPTION

The Credit Representative role is responsible for overseeing accounts receivable and mitigating financial losses. This position requires a thorough grasp of accounting principles, billing processes, credit policies, and collection regulations. Essential qualifications include strong customer service, analytical, and organizational abilities, along with keen attention to detail and Microsoft Office proficiency. Key duties involve making decisions on new accounts, maintaining precise account information, resolving billing issues, addressing customer questions, and managing collections.

The Credit Representative role is responsible for overseeing accounts receivable and mitigating financial losses. This position requires a thorough grasp of accounting principles, billing processes, credit policies, and collection regulations. Essential qualifications include strong customer service, analytical, and organizational abilities, along with keen attention to detail and Microsoft Office proficiency. Key duties involve making decisions on new accounts, maintaining precise account information, resolving billing issues, addressing customer questions, and managing collections.

• Approves/declines new accounts accounts up to $25,000 credit requests.
• Updates sales dept with account data.
• Provides invoice/payment details to sales and customers.
• Resolves payment and billing errors, informs sales.
• Handles daily customer inquiries (active/purged accounts, pricing, billing, invoices, COD status).
• Reviews COD reports to adjust account status.
• Notifies plant/dispatch of account status changes.
• Monitors COD, Permanent COD, and Legal sales; seeks explanations from plants and sales.
• Distributes overdue customer contact sheets to sales.
• Reviews collection reports, adjusts accounts.
• Distributes COD list to plant.
• Mails past due letters to customers.
• Lists customers for demand letters for Credit Assistant.
• Monitors demand letter payments; escalates unpaid accounts

• Accountability
  - Takes responsibility for individual and team actions, decisions, and results; ensures timely, high-quality task completion; is dependable and transparent.
• Personal Accountability
  - Honoring your commitments to yourself and others. Acknowledging and correcting your own mistakes. Taking full ownership to address and fix problems vs. deflecting blame to others.
• Initiative and Self-Motivation
  - Ability to take proactive steps, anticipate needs, and act without needing constant direction or supervision; drives to pursue goals, generates ideas, and seeks opportunities for improvement or innovation without waiting for external prompts..
• Work Ethic
  - Committed to high-quality work, demonstrating professionalism, integrity, and personal responsibility in fulfilling job duties.
• Attention to Detail
  - Ability to thoroughly and accurately complete tasks; meticulous and precise when handling information, and is critical in ensuring the quality, accuracy, and integrity of the results.

• High School degree required
• BS in accounting, finance or related field preferred

• 1-3 year’s experience in credit and billing related responsibilities.

• Must have a working knowledge of accounting, billing, and credit policies and procedures.
• Must be familiar with legal aspects of credit, collections, and construction.
• Excellent customer service skills as well as strong analytical skills, and be detail oriented.

• Must be able to sit for long periods of time and may require some stooping or bending for filing.
• Proficiency in Excel, Word, and Email required.
• Must also have ability to plan, organize and complete project assignments timely and must be a team player

The base salary range for this role is between $75,000 - $90,000 annual salary. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors, including skillset, experience, job scope, and current market data.

Vulcan Materials Company is an equal opportunity employer.