Product Specialist III

Job Title:

Senior Process Improvement & SharePoint Specialist Duration: 12 Months

Location:

Irwindale, CA (Hybrid)

Key Responsibilities:

• Monitor the full lifecycle of regulatory and operational issues, ensuring concerns are communicated, assigned, tracked, and resolved.
• Evaluate existing processes, procedures, and workflows to identify inefficiencies and improvement opportunities.
• Develop, review, and update procedures, guidelines, and best practices to enhance operational effectiveness.
• Map workflows and identify pain points to improve productivity and efficiency across programs.
• Support DEI programs and initiatives through structured process improvements and data insights.
• Design, develop, and maintain SharePoint solutions aligned with business needs.
• Create and customize SharePoint sites, including layouts, navigation, branding, and content structure.
• Build and manage custom SharePoint lists and document libraries with appropriate metadata and security settings.
• Develop and implement automated workflows for approvals, task assignments, and data routing.
• Design and build SharePoint web parts and features to enhance usability and dynamic content delivery.
• Maintain centralized repositories for regulatory findings, reports, and related documentation.
• Gather, analyze, and validate data from multiple sources to ensure accuracy and completeness.
• Track, synthesize, and report data to support continuous improvement and decision-making efforts.
• Develop and maintain reports and dashboards using Excel, Power BI, or similar tools.
• Present insights, trends, and findings clearly to stakeholders using visual and written communication.
• Collaborate with cross-functional teams to support process improvements and data initiatives.
• Perform additional duties as assigned.

• Bachelor's Degree in business, technical discipline, or related field (or equivalent experience).
• Minimum 5+ years of experience in analytics, process improvement, or operational enhancements.
• Strong experience with:
  Microsoft Excel (advanced), Microsoft Visio, SharePoint applications, Microsoft Teams and Microsoft Office Suite

• Advanced experience with data tracking, reporting, and visualization tools (Power BI or similar).
• Experience creating automated data collection and reporting workflows.
• Strong analytical and problem-solving skills.
• Excellent written, verbal, and visual communication skills.
• High attention to detail with strong organizational skills.
• Ability to work independently and collaboratively in a team environment.
• Experience synthesizing complex data and presenting insights to diverse audiences.