Marketing Operations Senior Specialist

Marketing Operations Senior Specialist

Join the Clean Energy Revolution

Become a Marketing Operations Senior Specialist at Southern California Edison (SCE) and build a better tomorrow. In this role you’ll play a critical leadership position in the design, implementation, and governance of SCE’s Compliance Program. You will partner closely with senior leadership, compliance program owners, and cross‑functional stakeholders to ensure regulatory compliance, risk mitigation, and continuous process improvement across CPUC, FERC, Office of Energy Infrastructure Safety (Energy Safety), NERC regulations and the Risk‑based Compliance model.

This role leads the end‑to‑end coordination of insourced marketing projects, ensuring timely execution, quality delivery, and alignment across cross‑functional teams and agency partners. You are responsible for building, QAing, and deploying multi‑channel marketing assets while defining and maintaining scalable processes to support operational consistency and efficiency. You develop reporting frameworks and analyze campaign performance to provide data‑driven insights, optimize outcomes, and inform marketing strategy.

Additionally, you manage budgets and forecasting activities, organize complex initiatives, and drive continuous improvement through process enhancements, tools, and operational best practices.

Incident Management Team Expected Participation Employees are expected to support emergency response and/or business continuity efforts, including readiness to serve on an Incident Management Team (IMT) when needed. Employees will participate in an on‑call rotation (approximately every four to six weeks) to support IMT activations during emergency events. IMT assignments may differ from an individual’s regular responsibilities.

As a Marketing Operations Senior Specialist, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

• Provides reporting on key metrics related to major programs and initiatives.
• Develops, produces, and tracks key metrics through automated processes and KPI dashboards.
• Monitors the creation and storage of documentation and records for use in project monitoring, ensuring accuracy and completeness to track program costs, resources, schedules, and status for management review.
• Delivers data analysis and business intelligence reports, including complex requests with high internal and external visibility or special requests, such as audits.
• Coordinates research efforts on various topics to ensure timely information is gathered which can form the basis for decision making on organization priorities and needs.
• Contributes to process improvement and refinement efforts of department and/or operating unit. Develops and maintains systems/tools to facilitate work processes, records management, and communications in support of business operations analysis.
• Develops and reports on key performance indicators to measure efficiency and effectiveness of projects and programs.
• Ensures the protection of company assets by properly managing sensitive information with the highest standards of conduct and integrity.

• Five or more years of experience in business operations analysis.

• Five or more years of experience in project management, marketing, communications, or marketing operations, including hands‑on execution of marketing projects.
• Bachelor’s degree or higher in Marketing, Communications, Business, or a related field.
• Experience using project and marketing technology tools, such as , Salesforce, and marketing automation platforms, to manage workflows and execute campaigns.
• Experience working in a regulated or highly governed environment, with the ability to manage compliance, approvals, and cross‑functional review requirements.
• Experience with process improvement, automation, data analysis, and SharePoint governance.
• Experience leading cross‑functional teams, managing complex projects, and influencing senior leadership.
• Excellent written, verbal, and executive‑level communication skills.