Information Systems & Technology; IS&T Manager

Since 1854, the innovation and creativity of Louis Vuitton’s expert craftsmanship has been passed from generation to generation. Louis Vuitton U.S. Manufacturing (LVUSM) is a part of this rich history and tradition, and proudly operates workshops in California and Texas.

Our ateliers in Irwindale and San Dimas are currently seeking an Information Systems & Technology (IS&T) Manager
. In this position you will have the opportunity to guarantee that the LVUSM Production sites are operational from an IS&T perspective. You will lead major Manufacturing IS&T projects in coordination with the Manufacturing teams, IS&T Sr. Regional Manager, and in partnership with Central (Headquarters). In addition, you will work closely with the Manufacturing Team and Central to define the LVUSM IS&T roadmap in alignment with the global Louis Vuitton strategy.

This position reports to the LVUSM General Managers and to the IS&T Sr. Regional Manager.

Application & Infrastructure Management

• Represents LVUSM IS&T in worldwide community (Central and other zones)
• Ensure LVUSM IS&T initiatives are in alignment with global strategic direction
• Key point of contact for business teams on IS&T issues
• Partner with Local and Central counterpart to define any new initiatives; act as an internal consultant by partnering with department heads and business key users to define project scope and requirements; propose for arbitration to the General Manager and IS&T Sr. Regional Manager
• Responsible for the overall support of Manufacturing applications and IT infrastructure; ensure timely and accurate updates of LVUSM application and infrastructure scope landscape; contributor to the application and infrastructure management planning by incorporating user experiences and best practices to propose future enhancements; define and apply the security policy related to the applications and infrastructure in scope
• Owns monitoring and production support of LVUSM Manufacturing applications and IT Infrastructure
• Responsible for creating and/or maintaining documentation for business-specific functionalities

Project Management

• Create and maintain the overall project plan for new business project requests
• Work in conjunction with department heads and key users to define project scope and requirements
• Coordinate/follow‑up on project tasks across business users, IS&T and Central IS&T in France
• Participate in functional and integration testing
• Provide management status reporting, including communication to Executive Team and Central IS&T
• Prepare User Acceptance Testing (UAT) scenarios with the business; organize and coordinate UAT to ensure all scenarios are conducted and results properly documented
• Co‑manage resources with Solutions, Infrastructure management and Central/Zone counterparts

Budget and Vendor Management

• IS&T Expenses and Project budgets are prepared, presented and followed in order to ensure committed expenses do not stick out of approved budgets in partnership with the IS&T Sr. Regional Manager
• Work with vendors to obtain appropriate level of capability if in‑house expertise is missing
• Work with vendor when external resources are required to deploy or support
• When working with outside vendors they must be aware of specific scope of work and must negotiate prices

Protecting the Brand (Security)

• Based on security audit performed, apply and promote good IS&T practices in LVUSM scope to encompass all security breach identified

Team management and collaboration

• Manage the LVUSM IS&T Support team: meets regularly with team to gather work statuses, discusses work progress and obstacles, provides advice, guidance, encouragement and constructive feedback, establishes measurable individual and team objectives
• Collaborate closely with worldwide IS&T Teams, Americas Operation team and Business Teams to guarantee support operations
• Share & communicate best practices & achievements through our Social Network portal

Qualifications:

• 5 years of progressively increasing responsibilities in IS&T and Manufacturing
• Project management with proven experience in coordinating and leading major IT projects for industrial site, including IT room setup, budget…