Sr Oncology Nurse Navigator - Hope Virtual

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix.

Our dedicated and compassionate employees are driven by a common mission:
To deliver the cures of tomorrow to the people who need them today.

The Senior Oncology Nurse Navigator (SONN) utilizes their oncology-specific clinical knowledge to provide individualized assistance to patients, families, and caregivers to help overcome health care system constraints and facilitate timely access to quality medical and psychosocial care from screening and pre-diagnosis of cancer throughout all phases of the cancer continuum. You will play a pivotal role in providing crucial support for our telehealth virtual program, known as Hope Virtual.

You will lead a small team of Medical Assistants and oversee the telehealth and in-basket management needs of a select group of City of Hope physicians. This position combines technology and patient care, offering an exceptional opportunity to contribute to the mission of a leading cancer treatment provider. This position is listed for full-time (exempt), Monday-Friday, and day shifts. The SONN will work onsite out of the River grade Administration Center in Irwindale, California.

• Ensure the smooth operation of Hope Virtual, including telehealth consultations, in-basket management, and patient support.
• Collaborate with physicians to deliver high-quality remote patient care in various clinical areas, including Infusion, Medical Oncology, Surgical Oncology, and Hematology.
• Implement and maintain clinical quality standards, telehealth protocols, and best practices, ensuring adherence to City of Hope's rigorous care standards.
• Leads oncology navigation and community-based patient support efforts, with responsibility for transitional care management, return-to-care coordination, and tracking quality metrics to improve access, continuity, and outcomes.
• Lead and be a resource for a small team of Medical assistants in the field.
• Provide continuous education and training opportunities for your team to enhance their skills and knowledge, keeping them up-to-date with the latest advancements in telehealth care.
• Travel to meet with team members in person as needed, fostering close collaboration and providing hands‑on support.

• Bachelor’s degree in nursing
• Current California RN license
• Minimum of five (5) years of professional nursing experience to include three (3) years of oncology experience
• Basic Life Support (BLS) card through American Heart Association (AHA)
• Current National certification relevant to area of expertise. Certification required within one (1) year of hire.

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, please .