Solutions Engineer

Solutions Engineer

Candidate must be located in the NYC metropolitan area for consideration. Travel to clients in NYC market required throughout the week.

Join Team Cisco! We are looking for an outstanding Solutions Engineer to join our mission to "Serve Those Who Serve" – public sector customers in New York State and specifically our local government and higher education customers. Together, we drive business outcomes that exceed customer expectations, foster strategic relationships, and create a culture of learning and technical excellence.

As a Solutions Engineer, you will play a critical role as a technical pre-sales engineer for a subset of our customers. This role offers a unique opportunity to engage deeply with our customers. You will collaborate with Account Executives, integrated team members, partners, and the business entities of Cisco to deliver exceptional business outcomes.

• Lead, participate, and deliver high-impact customer presentations, demonstrations, and proof-of-concepts.
• Support Cisco, partner, and customer engagements at events such as Tech Days, Executive Briefings, and other local events.
• Build executive relationships and champions within accounts through trust, business acumen, and technical strategies.
• Build and maintain technical excellence across the Cisco portfolio.
• Ensure Cisco solutions are tied to customer strategies and goals.
• Partner with Services Account Executives to drive full lifecycle adoption of our solutions and position our CX offerings.
• Influence the future of our portfolio by participating in advisory boards and tiger teams, as well as providing customer feedback.
• Champion a culture of learning and coaching while continuously investing in your personal professional development.

· 5+ years of industry experience and experience as a pre-sales solutions engineer.

· CCNA-level experience with the ability to achieve the CCNP Enterprise certification within 12 months of joining Cisco.

· Hands-on experience with Cisco technologies such as Networking, Security, Collaboration, Data Center & Cloud, and Observability.

· Excellent presentation skills.

· Ability to travel to customer locations for meetings and presentations.

· CCNP or CCIE certification or equivalent.

· Experience presenting complex technical solutions to both technical and non-technical audiences, including CxO-level executives.

· Strong problem solving and troubleshooting skills.

· Experience with AI for solving problems.

· Knowledge of the Cisco partner ecosystem.

· Competitive knowledge of the IT industry.

· A track record of consultative selling.

· Experience in IT Architecture or Operations.

At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

The starting salary range posted for this position is $ to $ and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.

Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.

U.S.…