Senior VCS Engineer

Senior VCS Engineer

Join Mizuho as a Senior VCS Engineer! In this role, you will be responsible for the operational stability, performance, and lifecycle management of enterprise compute, virtualization, and Virtual Desktop Infrastructure (VDI) platforms.

This role combines infrastructure ownership with end-user computing reliability, ensuring systems are resilient, scalable, and optimized through automation and strong operational discipline. The ideal candidate brings hands-on technical expertise across compute, virtualization, and VDI, along with a strong focus on monitoring, disaster recovery readiness, and configuration management (CMDB).

Compute Infrastructure Operations

• Support enterprise hardware platforms (HPE, Dell, Cisco UCS, Nutanix)
• Perform break/fix, hardware validation, and firmware/lifecycle upgrades
• Coordinate with remote hands support and vendors to execute physical tasks
• Maintain platform health, uptime, and operational consistency

Virtualization Platform Management

• Administer VMware environments (vSphere, vCenter, ESXi)
• Manage clusters, hosts, and virtual machine lifecycle (provisioning, modification, decommissioning)
• Perform capacity management, performance tuning, and system optimization
• Maintain operational standards for resource allocation, snapshots, and system hygiene

VDI Platform Operations (Horizon / App Volumes / Workspace ONE)

• Manage lifecycle, stability, and performance of the enterprise VDI platform
• Troubleshoot complex VDI incidents and perform root cause analysis
• Maintain gold images, desktop pools, and application delivery workflows
• Partner with Desktop Engineering teams to ensure consistent end-user experience

Global Capacity & Pool Management

• Monitor and manage resource utilization across VDI environments
• Optimize compute and storage resource allocation for peak usage scenarios
• Ensure scalability and performance across regions and user populations

Monitoring & Operational Visibility

• Define and maintain monitoring standards across compute, virtualization, and VDI layers
• Improve alert quality and reduce operational noise
• Provide reporting on system health, utilization, and performance trends

Resiliency & Disaster Recovery (DR / BCP)

• Support replication strategies (e.g., Zerto) across infrastructure platforms
• Develop and execute DR/BCP testing scenarios for compute, virtualization, and VDI
• Maintain runbooks and ensure recovery readiness of critical systems

Automation & Tooling

• Develop automation using PowerCLI, Power Shell, or equivalent tools
• Automate provisioning, reporting, compliance checks, and operational workflows
• Continuously improve efficiency by reducing manual intervention and repeatable tasks

CMDB & Configuration Management

• Maintain accurate configuration items (CIs) and relationships across infrastructure layers
• Ensure all infrastructure changes are reflected in CMDB systems
• Support audit readiness through consistent documentation and governance

Cross-Domain Collaboration

• Work across compute, storage, network, and desktop engineering teams
• Act as a key escalation point for infrastructure and VDI-related issues
• Coordinate effectively with vendors and support teams

• Hands-on experience with VMware vSphere, vCenter, and ESXi administration
• Experience supporting enterprise compute platforms (HPE, Dell, Cisco UCS, Nutanix)
• Strong experience supporting or operating VDI platforms (Horizon preferred)
• Proficiency in Power Shell / PowerCLI scripting and automation
• Strong troubleshooting skills across infrastructure domains
• Experience working in production environments with operational responsibilities

• Experience with Zerto or similar replication technologies
• Familiarity with VMware Aria Operations or enterprise monitoring platforms
• Experience with DR/BCP planning and execution
• Exposure to CMDB/Service Now governance practices
• Experience working in regulated or audit-driven environments

• Reduction in incident volume through proactive monitoring and automation
• Improved platform stability and performance across compute and VDI
• Successful execution of DR/BCP testing and recovery scenarios
• Increased automation coverage for provisioning and operations
• Accurate and audit-ready CMDB data across infrastructure components

• This role combines infrastructure ownership with end-user platform responsibility
• Requires strong prioritization, operational discipline, and cross-team coordination
• Designed for hands-on engineers who can operate across multiple infrastructure layers while maintaining clear accountability

The expected base salary ranges from $111k-$180k. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.

Mizuho has in place a hybrid…