Distinguished Architect - Enterprise Stability & Resilience Engineering

Distinguished Architect, Enterprise Stability & Resilience Engineering

The Distinguished Architect for Enterprise Stability & Resilience Engineering is a senior technical leader responsible for defining and driving the enterprise architecture, engineering capabilities, standards, and strategies that enable resilient, reliable, secure, recoverable, and high-performing customer journeys across the organization.

This role is fundamentally different from traditional enterprise, cloud, infrastructure, platform, or application architecture positions. The successful candidate must be capable of understanding business domains, customer behaviors, end-to-end customer journeys, and complex technology ecosystems to identify systemic risks and architect enterprise-wide resilience capabilities.

The Distinguished Architect will partner closely with the Director of Enterprise Stability & Resilience Engineering to establish the future-state strategy, architecture, governance model, engineering controls, and automation capabilities required to improve operational resilience across the enterprise.

The ideal candidate combines deep software engineering expertise, enterprise architecture leadership, business acumen, and systems thinking to create resilience-by-design, reliability-by-design, security-by-design, and recoverability-by-design capabilities that become embedded into the organization's engineering practices.

• Enterprise Resilience Architecture
• Customer Journey & Business Capability Engineering
• Reliability, Recoverability & Performance Engineering
• Engineering Controls & Automation
• Strategic Technology Leadership

• 15+ years of experience in software engineering, solution architecture, enterprise architecture, or large-scale technology leadership roles.
• Demonstrated expertise across software engineering, architecture, delivery, and operational excellence.
• Proven ability to design and influence large-scale enterprise technology ecosystems.
• Strong understanding of distributed systems, APIs, integration architecture, event-driven architectures, middleware, data platforms, and enterprise application landscapes.
• Experience designing highly available, fault-tolerant, resilient, and recoverable systems.
• Deep understanding of business capability modeling and customer journey architecture.
• Strong executive communication, influencing, and strategic leadership skills.
• Exceptional systems-thinking capabilities with an ability to connect technology decisions to business outcomes and customer impact.

• Financial services, banking, payments, or highly regulated industry experience.
• Experience leading customer-journey-centric transformation initiatives.
• Experience in resilience engineering, reliability engineering, performance engineering, operational resilience, disaster recovery, cyber recovery, and risk management.
• Experience defining enterprise engineering standards, governance frameworks, and architecture maturity models.
• Demonstrated ability to influence enterprise-wide engineering and architecture practices.
• Experience creating engineering platforms, automated controls, and governance-by-design capabilities.

The ideal candidate is a rare architect and engineering leader who:

• Thinks in customer journeys rather than individual systems.
• Understands business domains as deeply as technical domains.
• Can identify hidden risks and systemic weaknesses across complex ecosystems.
• Architects resilience, reliability, security, recoverability, and performance as enterprise capabilities.
• Creates standards, patterns, controls, and automation that scale across the organization.
• Bridges executive strategy, enterprise architecture, engineering execution, and operational outcomes.
• Drives resilience-by-design and reliability-by-design across the software development lifecycle.

Pay Transparency

The salary range for this position is $182,000 – $254,000 per year, plus an opportunity to earn additional incentive earnings (if applicable). Actual pay is based on various factors including, but not limited to, the budget, work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit