Client Insights & Sales Manager - Hybrid

Circana | Posted Mar 9

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Full‑time

Issaquah

Advanced (5-10 yrs)

Let’s be unstoppable together! Circana is a leading provider of technology, AI, and data solutions for consumer‑packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high‑quality data set.

At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings.

By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified by Great Place To Work.

This prestigious award is based entirely on what current employees say about their experience working at Circana.

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• Effectively Presents Solutions:
  Delivers tailored, compelling solutions that align with customer needs and drive action.
• Knows the Buying Influences:
  Identifies key decision‑makers and understands their motivations and influence.
• Manages Buyer Indifference:
  Recognizes and explores customer hesitation to uncover new needs or opportunities.
• Understands Customer Needs:
  Operates as a recognized expert to articulate customer needs in the customer's business language and business context.
• Being Resilient:
  Bounces back from setbacks with composure and positivity; helps others stay productive during tough times.
• Manages Ambiguity:
  Stays focused and calm in uncertain situations; guides others through change.

Step into a pivotal role partnering directly with Costco’s merchandising teams in Issaquah, WA to deliver strategic, insight‑driven guidance across their business. In this role, you’ll collaborate closely with both retailer stakeholders and cross‑functional Circana teams to transform complex, high‑volume data into clear, actionable recommendations. You’ll dive deep into retailer‑level performance, household purchasing behaviors, business reviews, and custom projects—advocating for the client’s needs while identifying new opportunities to grow our partnership.

We are looking for candidates with experience in Merchandising, Account or Category Management, or Analytics roles that involve POS‑based reporting and client‑facing insights delivery. If you are passionate about working with large datasets, crafting compelling stories with data, and building strong, trust‑based client relationships, we want to hear from you.

• Build trusted relationships with retailer, engage in a consultative manner when helping the retailer derive key strategic insights from various data types that Circana provides and become familiar with retailer opportunities – merchandising, marketing, assortment, supply chain, and competitive landscape.
• Navigate complex, high‑volume data and evolving business priorities to generate clear, actionable insights to uncover root causes, evaluate implications, and guide the retailer toward well‑informed, strategic recommendations using coherent, convincing narratives (both verbally and in writing) and communicate them using data visualization accompanied by written commentary.
• Act as a project manager by extracting briefs from client at various levels of seniority, managing scope of work, delivery timelines, and using client feedback to improve service and inform new ideas.
• Create and maintain custom and recurring data reports using propriety tools, such as Unify, as well as Microsoft Excel and PowerPoint. Identify process improvement…