Library Technical Assistant

Join the King County Library System as a Library Technical Assistant!

King County Library System is accepting applications for Library Technical Assistant (LTA) positions to fill openings throughout our library system. This recruitment will be used to build a pool of qualified candidates for vacancies across the entire county as we expand service to our communities.

*** Please note that available schedules, hours, and work locations will vary by vacancy and will be discussed with candidates during the hiring process. While applying for these roles, you will have the opportunity to indicate your schedule and location availability in the supplemental questions.***

Library Technical Assistants play an important role in delivering excellent customer service and supporting the daily operations of our libraries. In this position, you'll assist patrons and staff with circulation services and account inquiries, process library materials to help maintain the organization and flow of library resources, and provide general guidance and troubleshooting to help patrons use library technology with confidence.

If you enjoy helping people, solving problems, and working in a collaborative, customer-focused environment, we encourage you to apply!

REQUIRED:
Applicants must attach a current resume and cover letter which addresses relevant work experience, education and training as it relates to this position.

Applications will be reviewed as they are received. Candidates whose qualifications meet the needs of the position may be contacted to participate in the next step of the hiring process before the posting closes. Interested applicants are encouraged to apply early.

KCLS has a vision of a world where knowledge allows diverse communities to prosper and grow. In order to support this vision, we create opportunities through meaningful connections by acting as the knowledge sharing center for over 1.5 million diverse patrons, providing an unparalleled collection of library materials, resources, technology, services, and programs.

Approximately 1,000 engaged and passionate staff provide service in 50 community library locations and patron engagement using direct outreach, programs, and virtual assistance. Our service area includes cities, towns, tribal lands, and unincorporated districts of King County, with the exception of the city of Seattle.

From a  comprehensive Diversity, Equity, and Inclusion (DEI) Assessment Demographics and Language Report, of the more than 1.5 million residents who live within the KCLS service area, almost half identify as Black, Indigenous, or People of Color (BIPOC). Moreover, roughly one-third of the KCLS community speaks a language other than English as their first language.

The King County Library System values the diverse perspectives, lived experiences, and cultures of all qualified individuals. We seek applicants that reflect the diversity of the communities we serve and encourage individuals of all backgrounds to apply, including BIPOC (Black, Indigenous, and other people of color), immigrants, refugees, women, LGBTQIA+, individuals with disabilities, veterans, etc.

KCLS welcomes reasonable accommodations for persons with disabilities as an opportunity to assist qualified individuals to participate in the job application or interview process and/or perform the essential functions of the position upon hire.

Need an accommodation to apply or interview? Call  or email employment.

KCLS ensures equal opportunities and consideration for all job applicants, without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. KCLS does not tolerate discrimination or harassment during any stage of employment, including in recruiting, hiring, promotion, termination, leave of absence, compensation, or training.

The items listed in this section are the key duties and responsibilities for this job and do not represent an exhaustive list. Our organization is dynamic and therefore duties may change based on business necessity; however, any new duties will remain within the scope of the job.

• Assists patrons and staff regarding circulation and basic information needs via phone and in-person. Registers new patrons and handles library accounts and inquiries. Redirects patrons and staff to appropriate sources to resolve questions as needed.
• Processes incoming and outgoing library materials both manually and with the Automated Material Handling (AMH) machine. Reviews items for any issues that need to be addressed (e.g., damaged materials, items that belong to other institutions, items to evaluate).
• Loads carts with materials and shelves them in appropriate shelving and/or locker locations. Runs materials management reports and pulls and checks in items as appropriate.
• Provides assistance and guidance…