Relationship Banker

Job Description

Bank of America is guided by a common purpose to help make financial lives better through the power of every connection. This position is open for the entire market, and the specific Financial Center location will be based on business needs.

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self‑service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed, having deep conversations with clients to gain in‑depth knowledge of the financial and life priorities, and connecting clients to solutions that meet their financial goals.

• Execute the bank’s risk culture and strive for operational excellence.
• Build relationships with clients to meet financial needs.
• Follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grow business knowledge and network by partnering with experts in small business, lending, and investments.
• Manage financial center traffic, appointments, and outbound calls effectively.
• Drive the client experience.
• Manage cash responsibilities.

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development Pipeline Management
• Prospecting
• Referral Identification
• Referral Management
• Minimum education requirement:
  High School Diploma / GED / Secondary School or equivalent.

Shift: 1st shift (United States of America)

Hours per week: 40

• Pay range: $25.00 – $27.88 hourly (based on experience, education, and skill set).
• Compensation is a base salary only; not incentive eligible.
• Benefits eligible: industry‑leading benefits, paid time off, resources and support for employees to make a genuine impact.

Locations:

• US – WA – Issaquah – 1135 NW Gilman Blvd – WEST ISSAQUAH (WA4150)
• US – WA – Redmond – th Ave NE – REDMOND (WA3157)

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