Relationship Banker - Issaquah Branch - Issaquah, WA

Relationship Banker Responsibilities

• Put clients first and exceed expectations by delivering attentive and friendly service and creating a welcoming environment.
• Manage assigned clients and proactively meet with them, in person or over the phone, to understand their financial needs and tailor product and service recommendations.
• Engage in clear, polite, consultative communication to build trust, ask questions, listen, and anticipate needs.
• Educate and connect clients to technology solutions such as the Chase Mobile App, , and ATMs.
• Learn products, services, and procedures quickly and accurately to consult clients about banking solutions and collaborate with experts for specialized needs.
• Adhere to policies, procedures, and regulatory banking requirements.

• 1+ year of sales experience in retail banking, financial services, or a related industry with a proven record of establishing new clients and delivering results.
• Ability to create memorable experiences for clients and elevate the client experience.
• Excellent communication skills, both in person and over the phone, with the ability to tailor product and service features to clients’ differing needs.
• Ability to resolve client issues quickly and effectively with attention to detail.
• Operate within established risk parameters and meet internal/external risk and compliance obligations, including completion of required training.
• High school degree, GED, or foreign equivalent.
• Completion of the Securities Industry Essentials (SIE) exam, FINRA Series 6, state registration (including 63 if required), and life licenses.
• All unlicensed applicants must obtain the required licenses through JPMC’s licensing program within 180 days of hire.
• Ability to work branch hours, including weekends and some evenings.

• College degree or military equivalent.
• Experience adhering to banking policies, procedures, and regulatory requirements.

Base salary determined based on role, experience, skill set, and location. Eligible employees may receive commission‑based pay and/or discretionary incentive compensation in the form of cash and/or forfeitable equity.

Benefits include comprehensive health‑care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching, and more.

We are an equal‑opportunity employer and place a high value on diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy, disability, or any other protected characteristic under applicable law.

We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

To comply with the Dodd‑Frank/Truth in Lending Act, SAFE Act, and NMLS registration requirements, this position is contingent on a review of criminal conviction history, credit report, information available through NMLS, and any other data relevant to JPMC’s determination of financial responsibility, good character, and general fitness for the position.

Any felony conviction within the last seven years will disqualify an applicant. Successful registration on NMLS is required immediately after the start date, with annual renewal and required updates thereafter.

Issaquah, WA – Base Pay: $25.00–$32.69 per hour.