Platform Engineer - Global POS

Our client, a large-scale global retail organization headquartered in the greater Seattle area, is looking for a Platform Engineer. This role sits within the Point of Sale (POS) Solutions team and focuses on the engineering, administration, and strategic planning of enterprise-grade POS environments supporting domestic and international operations.

Location: Issaquah, WA - Onsite
Compensation: The annual base salary range for this role is $85,000 - $225,000, depending on experience.
Additional Compensation: This role may also be eligible for discretionary bonus and Restricted Stock Unit (RSU) equity compensation at senior and staff levels.
Benefits: Benefits available to eligible employees or consultants may include medical, dental, and vision insurance, paid sick leave, retirement savings plans, and other employer sponsored programs.

Overview:
The Platform Engineer will serve as a senior technical contributor and team leader within a large, high-volume POS environment, translating high-level platform designs into low-level technical implementations. This individual will be responsible for deploying, administering, supporting, and continuously improving POS platform infrastructure across a highly distributed, enterprise-scale environment. The role requires close collaboration with architects, delivery teams, project managers, and business stakeholders to ensure platforms meet both functional requirements and compliance standards.

Summary:
This is a hands-on engineering role with meaningful leadership responsibilities, including mentorship, code and design reviews, root cause analysis, and vendor engagement. The ideal candidate thrives in a fast-paced, mission-critical environment, brings deep experience with enterprise POS systems and compliance frameworks, and is comfortable operating across both strategic planning and day-to-day platform support. The organization is well known for its strong employee-first culture, generous benefits, and long-term career development opportunities.

Key Responsibilities:
- Collaborate with delivery teams and architects to improve production deployments, platform operations, and environment stability
- Translate high-level platform design into low-level technical design and execute updates in alignment with defined SLAs
- Manage ongoing platform operations including monitoring, patching, and support
- Lead and participate in code reviews, design reviews, testing, and debugging activities
- Conduct regular platform health assessments and communicate inefficiencies to business and technology stakeholders
- Develop and document environment topologies, standards, and architecture content
- Identify and implement automation and process improvement opportunities
- Implement and maintain enterprise-class POS solutions supporting integration services across distributed environments
- Design tooling to simplify provisioning and support of large-scale distributed POS environments
- Plan and execute major platform software and operating system upgrades across virtualized or cloud environments
- Ensure architecture alignment with organizational standards, goals, and objectives
- Address compliance requirements including PCI, HIPAA, PII, and SOX
- Escalate complex issues as needed, lead root cause analysis, and implement preventative measures
- Collaborate with infrastructure, security, compliance, and vendor teams to deliver quality solutions
- Analyze technical risks and advise on appropriate mitigation strategies
- Support project planning activities including scheduling, resource planning, and cost estimation

Qualifications:
- 10+ years of experience analyzing, designing, integrating, and implementing enterprise POS solutions
- Demonstrated experience developing and configuring Windows Server, Toshiba 4690 OS, Toshiba SurePOS ACE, IBM Data Integration Facility, IBM Store Integrator, Toshiba ELERA, and Linux systems in high-availability, high-volume environments
- Strong proficiency in scripting languages such as Power Shell, Python, or Java Script
- Solid understanding of systems analysis, logic diagramming, test debugging, systems implementation, and documentation standards

- Experience with enterprise compliance frameworks including PCI, HIPAA, and SOX
- Excellent technical leadership skills with the ability to mentor and guide team members
- Strong verbal and written communication skills, including the ability to develop integration patterns and articulate technical trade-offs to both technical and business audiences
- Proven ability to work independently and produce consistent results with minimal supervision
- Ability to thrive under pressure and manage crisis situations professionally
- Adaptability in a rapidly changing environment with shifting priorities
- Scheduling flexibility to support a 24x7x365 environment, including on-call and on-site availability as required

Nice to Have:
- Knowledge of Service-Oriented Architecture (SOA) and Software as a Service (SaaS) concepts
- Experience implementing solutions in…