WFM Pro UKG Lead

Role description

WFM Pro UKG Lead

Lead II - Workforce Management

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you'll create a boundless impact that transforms your career-and the lives of people across the world.

Visit us at

You Are:

UST is searching for a WFM Pro UKG Lead with strong hands-on expertise in customization and configuration of WFM Pro solutions in a Retail industry.

The opportunity:

• Lead end-to-end implementation of UKG Pro WFM solutions, including requirements gathering, solution design, configuration, testing, deployment, and post-production support.

• Collaborate with business stakeholders, HR, Payroll, Operations, and IT teams to understand workforce management requirements and translate them into scalable solutions.

• Configure and enhance UKG Pro WFM modules, including:

o Timekeeping

o Scheduling

o Accruals and Leave Management

o Attendance

o Labor Tracking

o Workforce Analytics and Reporting

• Design and maintain pay rules, work rules, pay codes, shifts, schedules, and labor structures.

• Perform system enhancements, optimization initiatives, and process improvements to meet evolving business needs.

• Support data migration, system integrations, and interface development with HR, Payroll, ERP, and third-party applications.

• Conduct system testing, integration testing, UAT support, and production validation.

• Troubleshoot production issues, perform root cause analysis, and implement corrective actions.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What you need:

• Experience with UKG Pro WFM (Dimensions) implementations and enhancements.

• 10+ years of experience implementing and configuring UKG Pro WFM (Dimensions), UKG Workforce Central.

• Should have experience of maintaining the WFM solution for Retail industry.

• Strong exposure and knowledge of the various features like Timekeeper, Accruals, Advanced Scheduler and/or Forecaster

• Knowledge of full life cycle of a project including gathering detailed requirements, being able to develop a design and then building of the design to deliver the solution to the client and then provide support.

• This role requires complete domain expertise of UKG Pro WFM suite of products and hence the requirement for excellent consultative and communication skills to interact with business users and client management.

• Ability to work in complex technology environments requiring a multi-product solution, as well as product integration of legacy systems.

• Excellent written and verbal communication skills

• Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role

Location:

Washington

Compensation Range: $72,000-$108,000

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company's 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits.

Regular employees may purchase additional voluntary…