Program Lead Job Issaquah area,Washington USA,IT/Tech

Who We Are

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

Role Description Program Lead Manager II – Consulting Who We Are

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

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You Are

UST is searching for a Program Lead with leadership experience across multiple complex enterprise retail implementations from strategy and requirements through deployment and adoption.

The Opportunity

Provide senior functional leadership to UST and client teams across retail solution requirements, business processes, roadmaps, and solution definition
Maintain an enterprise-wide view across work streams, expose dependencies, and identify common capabilities and standardization opportunities
Align business, product, technology, architecture, delivery, vendor, and operational stakeholders whose priorities may not naturally agree
Drive merchandising-centered retail strategy and a unified, role-based user experience
Convert strategic intent into decisions executable at scale and grounded in firsthand delivery experience
Lead retail business strategy and functional solution direction for enterprise modernization initiatives
Define future-state retail capabilities, business processes, and operating model implications
Advise leaders on modernization sequencing, solution priorities, trade-offs, and transformation roadmaps
Bring an end-to-end perspective across merchandising, item and product management, inventory, replenishment, pricing, promotions, supply chain, warehouse operations, finance, and member or customer operations
Balance global consistency with practical market, functional, and operating needs
Lead UST teams on retail solution requirements with emphasis on functionality and business process
Provide expertise to client teams as they define, validate, and prioritize requirements
Identify shared capabilities, conflicting assumptions, dependencies, and reuse opportunities across work streams

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need

Minimum 20 years building, deploying, or transforming large-scale retail solutions
Experience with global or highly distributed retailers and large, interdependent work streams
Significant merchandising solution experience with broad understanding of adjacent functions and integrations
Deep expertise in item and product lifecycle, category and assortment planning, pricing and promotions, inventory, replenishment, supplier management, allocation, and forecasting
Experience advising executives, functional leaders, product teams, architects, delivery organizations, and third-party providers
Experience establishing roadmaps and guiding legacy modernization or replatforming decisions
In-depth knowledge of retail solutions, business processes, operating models, and implementation patterns
Enterprise thinking across work streams, capabilities, data, integrations, UX, and operations
Exceptional stakeholder management, influence, negotiation, facilitation, and conflict-resolution skills
Strong presentation and consultative selling skills with judgment to tailor messages to executives and practitioners
Strategic problem-solving and ability to move from ambiguity to actionable direction
Servant leadership, adaptability, resilience, and comfort…