Assistant Manager - STORE - J.Crew Factory

Assistant Manager - NEW STORE - J.Crew Factory Job Summary

As an Assistant Manager, you’re part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You provide immediate feedback and coaching to the sales team to maximize performance, and collaborate with the rest of the leadership team to adapt strategies for business success and ensure smooth operational support as needed.

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Step into a variety of roles on the sales floor, if needed.

• Have 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product and lift, carry and move at least 40 pounds (18 kilos).

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory and Madewell
• Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations
• Medical and prescription coverage

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory and Madewell
• Competitive paid time off plan, including paid holidays
• 401(k) plan with company matching donations
• Medical, dental, prescription, vision and life insurance
• Entertainment, travel, fitness, and mobile technology discounts

See our full list of benefits.

Hourly Range: $21.50 - $27.00.

J.Crew Group (JCG) is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.