UNIQLO Retail Supervisor In Training - Issaquah Commons

Salary and Compensation

Salary: $22.00/hour.

Location:

Issaquah, WA. Competitive compensation for Supervisors in Training starting at $22.00, with a clear path to promotion every 3 months based on individual performance.

• Vacation & Personal Time Off
• Sick & Wellness Time Off
• 30% Employee Merchandise Discount
• Medical, dental, and vision coverage
• 401k plan – 100% match on the first 3% you contribute, 50% on the next 2%
• Paid parental leave
• Fertility benefits, including IVF
• Life insurance
• Short-term and long-term disability insurance
• HSA/FSA options
• Employee Assistance Program
• Commuter benefits
• Employee Referral Program

Reporting to the Store Manager, the Supervisor in Training is the pace setter and role model for customer service in the store. The key function is to ensure all Sales Associates in their respective department or zone exceed customer expectations and to help train, oversee and develop Sales Associates on store standards.

• Motivates the team to meet and exceed sales.
• Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules.
• Ensures brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met.
• Ensures the team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases.
• Trains and develops the team on fitting room & cash wrap standards and assists when needed in those zones.
• Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs.
• Assists management to identify issues in the store.
• Trains the team on product and brand knowledge and ensures product knowledge is conveyed to customers.
• Follows all company policy and procedures and notifies management of any infractions.
• Assists with special projects as assigned by management.

• High School Diploma or GED;
  Bachelor’s Degree preferred.
• Ability to train and develop a team with strong communication skills.
• Ability to calculate figures and amounts such as discounts and percentages.
• Ability to work a flexible schedule that meets the business needs, including evenings and weekends.
• Full‑time availability: average 32 or more hours per week based on business seasonality.

Restrictions on availability are limited to three (3) days with only one (1) restriction permitted (Friday–Sunday). Of the three (3) restrictions permitted at least one (1) restriction must be time-based. Both days off must be within the same workweek (Monday–Sunday). All full‑time employees must be available for a minimum of a 5‑day workweek.

UNIQLO USA is an Equal Opportunity Employer and does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression, or any other status or condition protected by applicable federal, state, or local law.