Digital Strategy CRM Consultant

Location: Alba

Overview We are Miroglio Group, international company founded in Alba in 1947, made up of people with a strong entrepreneurial spirit and a forward-looking mindset, while never forgetting our roots.

Every day, we act with passion and make things happen, exploring the world of fashion in all its forms: from fashion retail with our 10 apparel brands (including Trussardi, Elena Mirò, Motivi, Oltre, and Fiorella Rubino), to transfer printing with Sublitex, and all the way to integrated logistics and supply chain management.

Your Opportunity You will join the Digital & Omnichannel team in a CRM-Business oriented consultant role and have the opportunity to contribute to the growth of our business across both online and offline channels. You will support our growth by defining actionable insights to develop effective contact strategies aimed at increasing customer lifetime value.

Your Mission Contribute to the definition and evolution of the brand’s contact strategy

Plan weekly CRM activities and coordinate with the dedicated campaign stakeholder

Develop a deep understanding of brand objectives and identify, in close collaboration with the brand team, the initiatives that best support their business

Ensure seamless integration between offline and online touchpoints, fostering a truly omnichannel approach

Identify opportunities to automate CRM activities in line with available resources and business priorities

Prepare and lead the biweekly CRM meeting, involving all key functions across each brand

Shape the long-term CRM strategy in partnership with the Trade and Marketing teams, including alignment with the commercial calendar

Independently monitor and analyze key sales and contact KPIs on a weekly basis

Partner with the manager on the most strategic and high-impact CRM analyses

You can be part of our team if you have1-3 years of experience in top management consulting firms (McKinsey, Bain or BCG)
Demonstrated experience or interest in Digital and CRM area connected to Business Familiarity with project governance and transformation program execution

Master’s Degree, preferably with an international experience

Undergraduate degree score of at least 108/110

Fluent command of English Excellent analytical skills and strong verbal/written communication abilities

Professional attitude required

Analytical and data-driven mindset: without data, you’re just another person with an opinion
80/20 mentality: focusing on what truly drives impact

Results-oriented: make things happen

Ambitious, resilient, and eager to grow quickly

Strong team player: talent wins games, but teams win championships

Ability to influence stakeholders and drive change in complex environments

What we offer

A young and dynamic company that believes in talent and puts people at the center

The opportunity to grow and have a real impact, in a highly meritocratic environment based on performance management and clear, well-defined objectives

Role-specific onboarding, where you will be trained on our business, processes, and tools

Continuous training, both in person and online

Corporate benefits and well-being initiatives (psychological support service, flexible working hours, yoga and Pilates classes, and much more)
Company daycare, with opening hours aligned with business needs

At least 40% discount on products from all our brands

Place of Employment Alba (CN), with a hybrid work model (office + remote).We believe in the value of people and in diversity in all its forms. We look at talent beyond labels and welcome with respect everyone who is ready to bring their unique contribution. We are committed to ensuring equal opportunities regardless of gender, age, identity, or background. If you require any support during the recruitment process, we are here to help.
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