Remarketing Sales & Administration - Administration specialist | STAGE

Location: Via Milano

Job description:

The intern will support the Remarketing Team in achieving business targets by managing activities related to the end-of-contract phase for rental and leasing vehicles. Under the guidance of the Sales & Administration Team, the intern will primarily focus on administrative and after-sales processes for vehicles owned by VW Bank and VW Leasing.

Profile description:

Role and duty

The intern will support the Remarketing Team in the following activities:
Administration of buy-back sales (RAC vehicles) to the National Sales Company (VGI)
Support in dealer management processes
Confirmation and communication of winners (local process)
Payment control and monitoring
Credit checks on buyers (local process)
Release of sold vehicles (local process)
Request for ownership transfer and invoicing (local process)
Assistance in back office operations (e.g. self-billing, visura, customer data update, …)
Communication and coordination with buyers
Complaint management (local and second-level VTI process)
Monitoring buyer satisfaction
Support to other VTI Italy activities
Management of wrecks
Support in B2C processes

Required Competencies

Good knowledge of the Microsoft Office Suite (especially Excel – at least intermediate level).
Passion for and knowledge of the automotive world
Good command of the English language
An interest in AI and emerging technologies is appreciated

Key soft skills

§ Problem solving
§ Ability to work under pressure
§ Excellent interpersonal skills
§ Precision
§ Team-oriented mindset
§ Flexibility and openness to innovation
§ Responsibility
§ Ability to interact effectively with various departments

We offer:

What we offer:

• Hybrid internship

• 6 months
• € 800/month + staff canteen