Sales Support Associate

Location: Via Milano

Hello! We re Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We re here because we don t believe there s a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We re here because we see banks and legacy service providers making things harder for them. We don t think the best technology or the best service should be reserved for those with the biggest headquarters.

We re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Sales Support Associate Milan
• Hybrid Work
• Permanent Contract

Languages:

Italian & English Team:
Italy
• Reporting to the Country Manager Company:
Teya Join Teya and Help Us Empower Businesses Across Italy At Teya, we believe in building technology that helps merchants thrive. Behind every transaction there s a story — a café opening its doors, a family business growing its customer base, an entrepreneur turning passion into opportunity. We re here to make those stories easier, smoother, and more successful.

And now, we re expanding our team in Italy.

We re looking for a Sales Support Associate who wants to make a real impact, feel ownership, and help us deliver outstanding experiences to all the merchants who choose Teya.

What This Role Is About This isn t "support" in the traditional sense — it s the heartbeat that keeps our commercial machine running. You ll work side‑by‑side with our Country Manager and sales team, making sure that no detail is missed, no merchant is left behind, and no opportunity goes unnoticed.

You will be the one making sure everything flows — documents, onboarding steps, CRM updates, merchant follow-ups, internal coordination. If you enjoy bringing structure, clarity, and positivity to a fast-growing environment, you ll feel right at home here.

What You ll Do  Ensure a seamless experience for merchants by supporting onboarding, documentation, and internal approval steps  Keep our CRM tidy, accurate, and up to date (your future self will thank you )  Be the link between sales, operations, finance, and support to solve problems before they become issues  Prepare presentations, reports, and materials to help our sales team succeed  Support the Country Manager with operational tasks and day‑to‑day activities  Identify opportunities to improve our processes — and be empowered to help implement them

What You Bring  Experience in sales support, customer operations, admin roles — or strong motivation to grow in this direction  Excellent Italian and English  Strong organizational and multitasking skills  A proactive, solution-driven mindset  Comfort using digital tools (CRM experience is a plus!)  A collaborative spirit — someone who thrives in team success and believes no task is too small

What You ll Get  Permanent contract with a growing international company  Hybrid work model based in Milan  Meal vouchers  26 days of holiday per year  €50/month allowance  €92/month medical expenses allowance  A culture built on trust, autonomy, and genuine care  The chance to grow your career in a fast-scaling European fintech  A team that celebrates wins, supports each other, and has fun along the wayAt Teya, You Matter We re not just building products.

We re building a workplace where people feel valued, respected, and empowered to do their best work. If you want to be part of a company where your contribution has real visibility and impact, we d love to meet you.

Ready to join us? Send your CV and step into a team that s growing, learning, and changing the market — together.

Teya is proud to be an equal opportunity employer.

We are committed to creating an inclusive environment where everyone regardless of race, ethnicity, gender identity or expression, sexual orientation, age, disability, religion, or background can thrive and do their best work. We believe that a diverse team leads to better ideas, stronger outcomes, and a more supportive workplace for all.

If you require any reasonable adjustments at any stage of the recruitment process whether for interviews, assessments, or other parts of the application — we encourage you to let us know. We are committed to ensuring that every candidate has a fair and accessible experience with us.
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