Service Network Manager
Job in
Ficarazzelli-Bagni Italia, Sicily, Italy
Listed on 2026-03-05
Listing for:
IDV
Full Time
position Listed on 2026-03-05
Job specializations:
-
Business
Business Development, Operations Manager, Client Relationship Manager, Business Management
Job Description & How to Apply Below
The company
È il candidato/la candidata ideale per questa opportunità? Lo scopra leggendo la panoramica del ruolo qui sotto.
The company headquarters is located in Bolzano, Northern Italy, at the plant formerly owned by Lancia, a renowned manufacturer of industrial vehicles founded in 1937 and incorporated into the Iveco Group in 1975.
IDV boasts an independent internal structure entirely dedicated to research and development, with full access to the company’s extensive engineering resources
Role Description
We are seeking an experienced Service Network Manager responsible for coordinating and developing the global network of service workshops within our brand. The ideal candidate must have proven experience in managing service networks, excellent communication skills, and a strong customer‑oriented mindset. Responsibilities will include monitoring existing service centers, selecting and training new service centers, maintaining high service quality standards, and implementing initiatives aimed at improving customer satisfaction and operational efficiency.
The Service Network Manager will be required to coordinate with central technical assistance teams and after‑sales business development teams, ensuring that the selection of workshops and partners forming the after‑sales service network is aligned with the expected service levels and the Company’s business objectives.
The candidate must demonstrate strong interpersonal skills and the ability to interact effectively with diverse individuals in an international, multicultural environment with varying working methods. Flexibility, adaptability, and strong negotiation and communication skills are essential requirements.
Language Skills
An advanced level of written and spoken English is essential.
Good knowledge of one or more of the following languages will be considered a plus:
German, French, Spanish, Arabic. xpavfwm
Computer Skills
Good knowledge of Microsoft Office applications, particularly Excel, Word, and PowerPoint.
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×