Sr. Sales Ops Manager, EU, Amazon Shipping

Location: Cusano

In this Senior Sales Operations Manager role, you enable commercial excellence across Amazon Shipping’s EU footprint by defining roadmaps, KPIs, and execution plans for a defined vertical. You partner with BD leaders across four countries and functions to translate strategy into scalable operations, tooling, and analytics. You will drive cross-geo standardisation while adapting to local needs and report on performance to senior leadership.

This high-ownership role sits at the intersection of strategy and execution, shaping a growing Sales Ops function.
Responsibilities

Own end-to-end management of a defined EU vertical within Sales Operations, including roadmap, metrics, and quarterly goals
Collaborate with commercial leaders across UK, IT, ES, and FR to translate priorities into actionable plans with clear KPIs
Design scalable, cross-functional processes to reduce friction and accelerate commercial velocity
Partner with CRM, tooling, and data teams to build and maintain operational infrastructure for execution
Drive cross-geo standardisation while accommodating local market requirements
Own and report vertical performance metrics, surfacing insights for senior leadership
Coordinate with Operations, Product, Finance, and Marketing to ensure commercial readiness and alignment
Collaborate with US Sales Ops to align on global standards and share best practices

Qualifications

Experience in sales operations or equivalent
Experience working cross-functionally to optimize workflows

Experience with sales CRM tools such as Salesforce or similar software
Bachelor's degree in Business, Economics, Marketing, Advertising, Statistics, Engineering or related field

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