Night Auditor

Location: Volterra

Base pay range
Borgo Pignano Relais & Châteaux is a 750‑acre private estate nestled among the rolling hills and valleys of Tuscany, where elegance, authenticity, and sustainability come together to create a truly unique hospitality experience. Our philosophy is based on slow living, organic cuisine and farming, and respect for nature—offering the comfort of a 5‑star resort combined with the warmth of traditional Tuscan hospitality.

Our culinary offering, awarded 2 Forks in the Gambero Rosso Restaurants of Italy Guide 2026 and the Michelin Green Star, is one of the distinctive pillars of the Borgo Pignano experience. It celebrates seasonality, ingredient quality, and the creativity of our kitchen.

We provide our guests with refined stays, outstanding food and wine experiences, and wellness‑oriented activities. Joining our team means helping to create memorable moments with passion, courtesy, and attention to detail.

Job Description
We are looking for a motivated, professional, and proactive Night Auditor for the 2026 season (March to November). In this position, you will supervise the night team, ensuring front‑office operations and daily financial closures are managed accurately, efficiently, and in accordance with Relais & Châteaux and Borgo Pignano standards.

You will serve as the main point of reference for the team during night hours, ensuring impeccable service and the safety of the property.

Main Responsibilities

Welcome and assist guests during check‑in and check‑out throughout the shift, handling in‑house guest requests.

Supervise the property by managing and monitoring common areas.

Ensure accurate handover and reporting on property status or guest‑specific information.

Perform daily financial closure, verify transactions, and prepare end‑of‑day and next‑day reports in line with company procedures.

Handle cash transactions in accordance with operational procedures.

Monitor surveillance systems to ensure the safety of guests, liaising with external night security when necessary.

Ensure a smooth handover to the morning team by providing all relevant information on activities, guest requests, open issues, or critical situations to maintain service continuity and quality.

Ensure compliance with Borgo Pignano’s service standards and Health and Safety regulations.

Reporting Line

Reports to:

Front Office Manager

Qualifications

Minimum 3 years of experience in front‑office night positions.

Excellent knowledge of Opera Cloud PMS and Excel.

Strong leadership, problem‑solving, and team‑management skills.

Customer‑oriented, positive attitude, and strong attention to detail.

Excellent communication and interpersonal skills.

Fluent in English (a second language is a plus).

Well‑groomed appearance and commitment to sustainability values.

Own means of transportation.

EU passport.

Verifiable professional references.

What We Offer

Fixed‑term contract lasting approximately 7 months.

Well‑being initiatives and events promoting collaboration and inclusion.

50% discount on dining services at our sister hotel (subject to availability).

A work environment combining luxury hospitality with sustainability.

Shared accommodation and meals included.

Uniform and laundry service provided.

Opportunities for professional growth and continuous training.

A passionate team committed to nurturing individual talent.

Relais & Châteaux training and constant managerial support.

Our Commitment to You
At Borgo Pignano, we offer an inspiring and inclusive workplace where collaboration, creativity, and personal growth are at the heart of everything we do. We invest in continuous training through personalized programs, guided by experienced managers committed to excellence.

Ready to Join Us?
Send us your CV along with your consent for the processing of personal data in accordance with Legislative Decree 2018/101 and the GDPR (EU Regulation 2016/679). Your next chapter could start here. We look forward to meeting you!

#J-18808-Ljbffr