Front Office Agent

Location: Lazise

Azienda:
Leonardo Lago di Garda - Wellness and Spa
FRONT OFFICE AGENT
ABOUT US
Leonardo Hotels is well positioned for the future as a long-term secure employer and is looking for personalities!
We live our motto BE YOURSELF. Conformity, strict regulations and rigid rules have long been history with us. What counts for us is your personality. Nobody has to hide or change for us – just be who you are.
In our colourful and somewhat crazy team – the Leonardo Family – your motivation, your opinion and your ideas are in demand.
WHAT WE OFFER

Accommodation will not be provided
Support in reconciling work and family life
Europe-wide employee app “LEAPP”
Discounts on accommodation and in the restaurants of the Fattal Hotel Group
Training and development programmes at our Leonardo Academy
Team events

YOUR MAIN DUTIES

You make sure the guests feel at home, by providing the best personal service
Handling the check-in and check-out operations
Handling administrative tasks
Providing guests with information they may need about the hotel and Garda Lake area
Answering phone calls

YOUR PROFILE

BE YOURSELF – Be authentic and yourself
Tourism studies or Bachelor’s degree in Hotel Management
Hospitality is in your veins
At least 1-year experience as Front Office Agent or Receptionist
Sense of responsibility, ability to work in team, resistant to stress hunting
Flexibility in working early, late and night shifts
Very good speaking and writing skills in English and Italian, other languages are a plus

At Leonardo we are open and tolerant and value you for who you are – regardless of your origin and religion, your gender and age, your sexual orientation or possible impairments.
We look forward to receiving your online application as Front Office Agent.
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