Front Office Supervisor

Position: FRONT OFFICE SUPERVISOR
Location: Arzachena

Overview
7

Pines Resort Sardinia

Al 7

Pines Hotels & Resorts siamo consapevoli che gli intenditori che viaggiano nel mondo cercano un'esperienza di lusso rilassata e ci affidano il bene più prezioso:
Il loro tempo. 7

Pines è sinonimo di un'interpretazione moderna e rilassata del lusso, dove l'attenzione assoluta è rivolta al benessere degli ospiti e ai loro desideri individuali, fino all'ultimo dettaglio. Con la nostra empatia culturale, creiamo esperienze inaspettate e puro godimento della vita, in cui il tempo diventa infinito.

Con un primo resort inaugurato sulla costa occidentale di Ibiza nel 2018 e un prossimo resort nel nord-est della Sardegna, 7

Pines Hotels & Resorts offre una combinazione vincente di lusso rilassato e atmosfera elegante in luoghi glamour.

Il nome 7

Pines ha origine dal luogo di nascita del marchio:
Ibiza. Quando gli antichi greci scoprirono per la prima volta le isole di Ibiza e Formentera, le battezzarono Pityuses, letteralmente "isole coperte di pini". Da allora, Ibiza è stata chiamata "l'isola dei pini". Così, quando il nostro primo resort era in fase di sviluppo, in una località circondata da pini, il nome 7

Pines è nato naturalmente per rendere omaggio allo stile di vita rilassato e al piacere di vivere così profondamente radicato a Ibiza.

At 7

Pines Hotels & Resorts we are aware that the world travelled Connoisseurs look for a laid-back luxury experience and entrust us with the most precious commodity:
Their Time.

7

Pines stands for a modern and relaxed interpretation of luxury where the absolute focus is on the guests’ wellbeing and their individual wishes, down to the very last detail. With our cultural empathy, we create unexpected experiences and pure enjoyment of life, in which time becomes infinity.

With a first resort inaugurated on the west shores of Ibiza in 2018 and an upcoming resort in the north-east of Sardinia, 7

Pines Hotels & Resorts offer a winning combination of laid-back luxury and stylish atmosphere in glamourous locations.

The name 7

Pines originates from the birthplace of the brand:
Ibiza. When the Ancient Greeks first discovered the islands of Ibiza and Formentera, they baptized them Pityuses, literally “pine covered islands”. Ever since, Ibiza has been referred to as the “Pine Island”. So when our first resort was in its development stage, in a location surrounded by pine trees, the name of 7

Pines naturally arose to pay tribute to the laid-back lifestyle and enjoyment of life so deeply rooted in Ibiza.

Job Description
For the upcoming 2025 summer season, 7

Pines Resort is seeking a FRONT OFFICE SUPERVISOR.

Previous experience in similar facilities or more generally in the hotel industry is a plus.

Responsibilities

Manage front desk operations, including check-in/check-out processes, guest requests and phone calls.

Ensure guests receive exceptional customer service and resolve any problems or complaints.

Maintain accurate records and reports, including cash handling and room assignments.

Supervise, train and coach front desk staff.

Ensure that all front office equipment and supplies are maintained and in good working order.

Keep current on hotel policies, procedures, and promotions.

Requirements

Minimum 2 years of experience in a front desk or related role

Strong communication and customer service skills

Ability to multitask and prioritize in a fast paced environment

Knowledge of Microsoft Office and hotel management software

Bachelor's degree in hospitality management or a related field (preferred)

Language:
English (Required)

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