Hostel​/Hotel Manager

Location: Turbigo

Are you an experienced hospitality leader with a passion for creating vibrant, community-driven spaces? Do you excel in dynamic environments where innovation and guest experience go hand in hand?

Yellow Square is a hub where travelers and locals connect, exchange ideas, and build meaningful experiences. We operate in Rome, Milan, Athens, and Florence, redefining hospitality by making it immersive, social, and unforgettable.

For our established and vibrant location in  Milan , we are looking for a  General Manager  to support operations, lead the team, and maintain the high standards of performance and guest engagement that define our brand.

Key Responsibilities

Support a dynamic reality:  Drive one of our key Squares, maintaining its position as a local and international hub.

Grow with us:  Take full ownership of this role and prepare to step into higher responsibilities as we expand.

Drive innovation:  Optimize performance and implement fresh, innovative ideas.

Be part of an international team:  Lead with smart leadership, collaboration, and craft exceptional guest experiences.

What We Offer

Salary package:

€40,000 - €45,000 gross  (commensurate with experience).

Who We Are Looking For
We need a proactive leader with a solid understanding of the hospitality industry—someone who thrives in fast‑paced environments, loves challenges, and is ready to embrace long‑term professional growth.

Hospitality professional with a solid background and proven experience in key managerial roles such as General Manager or Operations Manager.

Growth mindset:  Eager to step up, take full accountability for the venue’s results, and aspire to take on greater responsibilities within our growing network.

Travel flexibility:  Ability and willingness to travel across our different Squares up to 50% of the time during the first 6 months for onboarding, training, and cross-location alignment.

Strong leadership skills, with experience overseeing large, diverse teams.

Fluent in  Italian and English  (any other language is a plus).

A problem solver with a hands‑on approach—a manager who makes things happen.

Tech‑savvy mindset—comfortable with digital tools, software, and IT systems to efficiently manage operations.

A hostel/hybrid hospitality veteran or enthusiast.

Our Values
You should embody our core values—a strong sense of community, a commitment to inclusion and respect, a passionate and enthusiastic mindset, an open‑minded approach, eco‑conscious awareness, and a dedication to gender equality.

What You’ll Be Responsible For

Operational Excellence:  Oversee and coordinate all Square teams—Kitchen, Bar/Reception, and Maintenance—to ensure smooth daily operations and an outstanding experience for both guests and staff.

Headquarters Alignment:  Collaborate closely with the Yellow Square corporate office in Rome and all central departments (People, Finance, Creative, Innovation, and Vision) to ensure seamless communication and alignment.

Team Leadership:  Act as the primary point of contact for employees—support, guide, and motivate your team while fostering an inclusive, safe, and dynamic work environment.

Performance &

Innovation:  Implement strategic approaches to optimize overall performance, fostering a culture of continuous improvement and efficiency.

Crisis Management:  Handle critical situations calmly and effectively, managing difficult guest scenarios, resolving internal conflicts, or responding to unexpected emergencies.

Local Compliance:  Ensure the Square operates smoothly and in full compliance with Italian regulations and local operational requirements.

Ready to Apply?
This is an incredible leadership opportunity to inspire a team, manage an unforgettable Square experience in the heart of Milan, and build your long‑term career with us.

If you’re ready to take on this challenge, send your updated  CV  and a motivation letter to join the team!

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