Hostel​/Hotel Supervisor

Position: Hostel/Hotel Supervisor - €24.000 A Year
Location: Turbigo

Yellow Square is looking for a Square Deputy!

Are you keen on hostels? Is leadership your mantra? Do you love being the point of reference for an international community? If your answer is YES, you’re probably on the right page.

Yellow Square Milan is looking for a Hostel/Hotel Supervisor (our Square Deputy). You’ll be the right hand of our General Manager, acting as the operational heartbeat of the hostel and overseeing the team to ensure the Yellow Square vibe stays alive in the city of style.

Work closely with a passionate, international team that values creativity, community, and collaboration;  Grow withus: this role offers real room to develop into future leadership opportunities within our network;  Enjoy a dynamic work environment in the heart of Milan, where no two days are the same and your impact is real.

What you’ll be doing :

Supporting the Square Lover by working closely with the Reception/Bar team and overseeing Kitchen, Housekeeping, and Maintenance;  Serving as a daily point of reference for the team — ensuring tasks are clear, energy is high, and operations run smoothly;  Monitoring service standards, resolving guest issues, and keeping the Square vibe alive and kicking;  Coordinating shifts, schedules, and workflows to keep everything moving across different departments;  

Assisting with admin tasks, reporting, inventory, and ensuring full compliance with local regulations.

What you should have:5+ years of experience in hospitality, with at least 2 years in a supervisory or assistant manager role;  Strong Reception & F&B exposure: solid experience with guest flow/PMS and proficiency in bartending (speed, quality, and service standards);  Strong leadership skills: the ability to coordinate and communicate effectively with a dynamic team;  A people-first mindset, staying calm and solution-oriented even under pressure;  

High proficiency in spoken English and Italian (other languages are a huge plus!);  Confidence with digital tools and hospitality tech (previous hostel experience is a plus).

What we offer:

CCNL Turismo – 3rd level:
Gross annual salary (RAL) starting from €24,000;  Initial 6-month fixed-term contract, full-time (40h/week), with a flexible Mon–Sun schedule;  Performance-based incentives (up to €1,200) and professional training opportunities;  Yellow Credits and employee discounts across all Yellow Square locations;  Paid vacations and days off to recharge your energy;  A vibrant, supportive workplace where career growth and teamwork are part of the DNA.This role is perfect for someone who thrives in fast-paced environments, loves guiding teams, and wants to make a real impact on the daily life of a creative hospitality space.

If you're ready to take the next step and help shape the future of Yellow Square Milan — we want to hear from you.

Apply today and join the Yellow Square Milan team!