Client Manager

Location: Via Milano

WPP isthecreative transformation company. We use the power of creativity to build better futures for our people,planet,clients and communities. For more information, visit  Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.comAt WPP Media, we believe in the power of our culture and our people.

It’swhat elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:
Role Summary and Impact
WPP Mediais looking for a Category Lead,reporting to the Client Director,whohas the responsibility to control and coordinate, also operationally, the correct planning of media campaigns of assigned client.
He/Shewill manage the relationship with the client and will strive to ensure the preparation of media plans, ensuring compliance with corporate guidelines andthe delivery to the clients.
He/Shewill support the Client Director in developing innovative projects of communication planning, promoting the use of Agency’stools and technologies.
The role includes daily interaction with the agency’s staff functions:
Strategic, Digital, Technology, Commercial.

Key Responsibilities

Leading the definition of innovative communication strategies, promoting the adoption ofcutting-edgeagency tools, technologies, and pioneeringnew approachesin media planning and execution.
Managing strategicallythe budget of assigned brands,identifying and meeting unmet client needs, and defining success through key performance indicators related to client satisfaction, value delivery, and business growth.
Coordinatingdaily interactions with internal agency functions (Strategic, Digital, Technology, Commercial) and ensuring seamless collaboration andleveragingthe

WPPnetwork's diverse capabilities formaximumclient impact.
Conductingadvanced competitive analysis to inform strategic recommendations and position clients for market differentiation.
Supporting the Client Director in developing innovative projects and contributing to fostering a culture of continuous learning and talent development within the team.

Requirements

A minimum of 8-10 years of progressive experience in strategic media leadership or client management within the media industry, preferably with a focus on Pharma orFMCG clients.
Degree orequivalentcultural background.
Demonstratedexpertise instrategicmedia planning and a deepunderstandingof theevolvingdigital, tech, andmartechlandscape.
Exceptional client advocacy and negotiation skills, with a history of shaping client engagements andoptimizingbusiness success.
Strongstrategicand commercial acumen, with theabilitytoidentifygrowthopportunitiesand drivevaluefor clients and the agency.
Previous experience in a strategic role or a strong strategiccomponentwithinpastpositionwill be considered as a plus.

Skills and Attributes

Strategic Thinking:

Approachingdailyactivities witheffectivestrategies andtargetedaction plans,anticipatingtrends, andoptimizingdecisionswith a long-term vision.

Collaboration:

Buildingeffectiverelationships,fosteringan inclusive environment, and workingcollaborativelytoachievecommon goals.
Communication:

Conveyingcomplexmessagesclearly,influentially, andincisively,facilitatingdialogueandactivelistening.
Leadership:

Inspiringandguidingothersresponsibly,promotingindividualdevelopmenttowardssharedobjectives.

Innovation:

Generatingcreativeideas,exploringcutting-edge solutions, andproactivelythinkingoutsidethe box.
Adaptability:

Actingandmovingquicklyindynamicandconstantlyevolvingcontexts,activelydrivingorganizationalandtechnologicalchange.
Open-mindedness:

Demonstratingcuriosityandopennessinembracingnewideas,approaches, and diverse perspectives.
Continuous Learning:

Activelyseekingnew knowledge,maintainingaconstantdesire forprofessionalgrowth, and awillingnesstoacquirenew skills.
Technological Proficiency:

Leveragingopportunitiesofferedby thecurrenttechnologicallandscape,positivelyembracingthe use of AI tofosterdigitaltransformationand…